Hi Kimber, While having the message open try pressing JAWS key plus a or tab and shift tab to find the attachments list and down arrowto the attachment you want and press enter. If not, I would read through the text of the email. It could be a link to a file on a service like Dropbox or Google Drive. Hope that helps
On 9/2/15, Kimber Gardner <kimbersinbox1...@gmail.com> wrote: > Hi All, > > I received an email from a work colleague that has an attachment. I > know this because outlook tells me there's an attachment as does the > text of the email. But no matter what I do, I can't locate the > attachment to either open or save it. There's no attachment tab and > when I explore with the jaws cursor there is no attachment either at > the top or the bottom of the email. > > I've gotten other emails like this and I assume the inaccessibility > has something to do with how the sender attaches the document. But I'm > not certain what method produces this result. > > Can anyone help? This attachment is the template for a report I need > to prepare, so it's pretty important that I gain access to it. > > Thanks, > Kimber > > -- > Kimberly > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
