Thanks Andrew. These instructions got me close enough that I was able to save the attachment. The actual keystrokes were: alt+F then M.
Thanks again, and thanks to everyone who responded with suggestions. K On 9/2/15, Baracco, Andrew W <[email protected]> wrote: > With the message open, hit ALT-F then S then A. if there is an > attachment, you should be prompted as to where you want to save it. > > Andy > > > -----Original Message----- > From: JAWS-Users-List [mailto:[email protected]] On > Behalf Of Kimber Gardner > Sent: Wednesday, September 02, 2015 11:03 AM > To: jaws-users-list > Subject: [EXTERNAL] [JAWS-Users] Can't access an attachment in outlook > > Hi All, > > I received an email from a work colleague that has an attachment. I know > this because outlook tells me there's an attachment as does the text of > the email. But no matter what I do, I can't locate the attachment to > either open or save it. There's no attachment tab and when I explore > with the jaws cursor there is no attachment either at the top or the > bottom of the email. > > I've gotten other emails like this and I assume the inaccessibility has > something to do with how the sender attaches the document. But I'm not > certain what method produces this result. > > Can anyone help? This attachment is the template for a report I need to > prepare, so it's pretty important that I gain access to it. > > Thanks, > Kimber > > -- > Kimberly > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > -- Kimberly For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
