With the message open, hit ALT-F then S then A. if there is an
attachment, you should be prompted as to where you want to save it.

Andy


-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Kimber Gardner
Sent: Wednesday, September 02, 2015 11:03 AM
To: jaws-users-list
Subject: [EXTERNAL] [JAWS-Users] Can't access an attachment in outlook

Hi All,

I received an email from a work colleague that has an attachment. I know
this because outlook tells me there's an attachment as does the text of
the email. But no matter what I do, I can't locate the attachment to
either open or save it. There's no attachment tab and when I explore
with the jaws cursor there is no attachment either at the top or the
bottom of the email.

I've gotten other emails like this and I assume the inaccessibility has
something to do with how the sender attaches the document. But I'm not
certain what method produces this result.

Can anyone help? This attachment is the template for a report I need to
prepare, so it's pretty important that I gain access to it.

Thanks,
Kimber

--
Kimberly

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