First of all, I use Internet Explorer, I tried firefox once, but found
that it introduced its own problems, so I went back to IE.
One common problem is buttons with no meaningful labels, just "button"
or "submit query". When there's only one it's not much of a problem, but
when you get three buttons next to each other all with the same useless
label.
Today I had to return an item, I was able to get to the returns page,
but could not check the check box for the item I was returning, nor
could I get the drop down list of reasons for my return to work. In the
end I had to call their customer service and get their help to submit
the return request. This wasn't the first time I had to do this either,
the first was several months ago and the problem persists, as does the
unlabeled buttons problem which is well over a year old.
Honestly, I would think that it would be more efficient to use best
practices for accessibility on their main site rather than to try to
segregate screen reader user to an equally flawed and less functional
site. It rather reminds me of how African Americans were treated in the
early sixties and before, separate and unequal.
Cheers!
On 1/8/2017 7:17 PM, Adrian Spratt wrote:
I want to explain. First, I don't use Amazon's accessible page. I agree with
you on that. I also realize the regular Amazon page is dense, which is because
it's packed with information. But navigating by h for heading and b for button
gets me to all the areas I usually want.
I used to have difficulty when a page offered periodic shipments, as opposed to
a one-time purchase. However, Amazon seems to have fixed it. I brought it to
their attention many months ago, and I'm sure others did, too. It isn't the
only problem I've alerted them to that they've addressed.
So, where are you finding problems?
-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf
Of Adrian Spratt
Sent: Sunday, January 08, 2017 6:49 PM
To: [email protected]
Subject: Re: [JAWS-Users] Amazon.com
Amazon is exceptionally accessible. What specific problems do you experience?
-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf
Of Gene Warner
Sent: Sunday, January 08, 2017 5:29 PM
To: JAWS Users
Subject: [JAWS-Users] Amazon.com
Hi everyone!
Does anyone else here shop at amazon.com? I am frequently presented with
accessibility challenges on their main site and often find that their
supposedly screen reader optimized site suffers from the same accessibility
challenges, making it hardly worth bothering with.
I'm asking hoping some people have found ways, or scripts, or other tools that
make amazon.com more accessible.
I complain to them all the time about their accessibility problems and always
get some boiler plate response that they take accessibility of their site
seriously but nothing ever changes, or it just gets worse.
Cheers!
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
