Hi, Lauren. I went to the page, and was able to check the radio buttons with 
Mozilla Firefox. However, when the search results came up, it was a visual map, 
and was unreadable with JAWS.
Bill White [email protected]
  ----- Original Message ----- 
  From: Lauren Snyder 
  To: [email protected] 
  Sent: Friday, February 05, 2016 9:29 AM
  Subject: Re: Help with web page navigation


  I am using the latest version of Jaws, tried both IE and Google Chrome and am 
using Windows 10. 

   

   

  Sincerely, 

   

  Lauren 

   

  From: Bill White [mailto:[email protected]] 
  Sent: Friday, February 5, 2016 12:27 PM
  To: [email protected]
  Subject: Re: Help with web page navigation

   

  Hi, Lauren. I don't have enough information. What version of Windows are you 
using? What screen reader and version are you using? Which browser are you 
using?

   

  Have you tried using another browser? For example, if you are trying to 
navigate the page with Internet Explorer, have you tried using Firefox? Some 
web pages don't play nice with all browsers. Some web pages don't play nice 
with any web browser interacting with a screen reader.

  Bill White [email protected]

    ----- Original Message ----- 

    From: Lauren Snyder 

    To: [email protected] 

    Sent: Friday, February 05, 2016 9:05 AM

    Subject: Help with web page navigation

     

    Hi: 

     

    I can't seem to navigate this web page: 

    http://www1.nyc.gov/assets/dca/TaxMap/index.html

     

    I am trying to find free tax prep sites in Manhattan, NY that have 
in-person services and where you can walk in. I can't make the radio buttons 
check and when I tried to download the .pdf file instead of any other option, I 
can't go to the pages I need to find the Manhattan sites. 

     

    What am I doing wrong? I thought government sites were supposed to be 
accessible? 

     

     

    Sincerely, 

     

    Lauren 

     



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  http://www.eset.com




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database 12984 (20160205) __________

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