Lauren, I don't know if the following will be helpful, but here goes. When I bring up that webpage in Chrome the first thing that shows up is what I like to call, "One of those satanic overlay dialogs," that never seems to get announced. NVDA chatted along for several minutes telling me all about the check buttons, tabs, etc., on that website but didn't arrive at telling me that the overlay was there that one must dismiss before focus goes back to the actual web page. It keeps announcing just, "dialog" and seems to have focus on it, but never gets around to saying that there's a close button on which there is already focus and an "Enter" button which would perform the same function of closing the dialog and landing you where the narration makes you think you actually are.
Brian
