I'm really sorry to hear these kind of things. I've had pretty good in terms of dealings with freedom scientific but have had a couple times where tech support or customer service seems to be more likily to tell me how stupid I'm for asking questions. I don't think people should be in any job that incounters live people who are like that. Very frustrating.
-----Original Message----- From: Jfw [mailto:[email protected]] On Behalf Of Tusing via Jfw Sent: Tuesday, July 28, 2015 3:09 PM To: [email protected] Cc: Tusing Subject: JAWS and Amazon Hi, Seldom if ever have I ever expressed any dissatisfaction with Freedom Scientific. I had been told to upgrade to JAWS 15 so finally I did it. Well, with afriend watching my every move, I Found it was very difficult to buy items on amazon.com/access, Impossible to select a different gift recipientfrom a list of People one lists for shipping, and impossible to change shipping options. I was using the latest Firefox with JAWS 15. I called Freedom Scientificand explained this. I was told sarcastically to go buy a new version of JAWS which I frankly thought was totally out of line-since F S had been tauting the virtues of JAWS 15 for sometime! Thinking some one cared, I mentioned that JAWS does not work with the Amazon music player-very useful for playing musicand Downloading music. Would you believe I was corrected in a short manner as the speaker from F S quipped why would any one Even want to use the music player. Why would any one asksuch astupidquestion? I guess we should be permitted to use some key Amazon features and not others. He criticized me for using JAWS 15-which was what F S had been recommending all along. Great sarcastic moral support. So I ask this. Are people shopping using JAWS 15 and latest Firefox on Amazon.com/access? I have watched friends use the Amazon music player and it has a lot of good features. But F S I guess would Dole outaccessibilityand maybe permit us to use it 3 versions from now. The sarcasm Called support hit hardas I spent a lot of time Trying to use the Amazon site and the player. Also F S support had told me that JAWS 15 worked with both. Thank you and have a good day. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/201507 28/94b9ced2/attachment.html> _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
