I don't know who you got, nor do I know any of their names except a guy named Dennis who has always been very helpful to me; but I've had an encounter with a guy I'll call Mr. SnarkyPants. For what it's worth, I use JAWS 15 with Firefox to shop on the regular Amazon site and I never have any problems. I always found the "access" site too limiting.

Brad

On 7/28/2015 5:08 PM, Tusing via Jfw wrote:
Hi,

Seldom if ever have I ever expressed any dissatisfaction  with Freedom
Scientific.

I  had been told  to upgrade to JAWS 15 so  finally I did it.

Well, with afriend watching my  every move, I

Found it was very difficult to buy items on amazon.com/access,

Impossible to select a different gift recipientfrom a list of

People one  lists for shipping, and impossible to change shipping options.

I was using the latest  Firefox with JAWS 15.

I  called  Freedom Scientificand explained this. I was told sarcastically to
go buy a new version of JAWS which I frankly thought was  totally out of
line-since  F S  had  been tauting the virtues of JAWS 15 for sometime!

Thinking some one cared,   I mentioned that JAWS does  not work with   the
Amazon music player-very useful for playing musicand

Downloading music.

Would you believe I was corrected  in a short manner  as the speaker from  F
S quipped why would any one

Even want to use the music player.

Why would any one asksuch astupidquestion?

I  guess we should be permitted to use some  key  Amazon features and not
others.

He  criticized me for using JAWS 15-which was what F S had been
recommending all along.

Great  sarcastic  moral support.

So  I ask this.

Are people shopping using JAWS 15 and  latest Firefox on  Amazon.com/access?

I have  watched friends use the   Amazon music player and it has a  lot of
good features.  But  F S  I guess would

Dole outaccessibilityand maybe permit us to use it 3 versions from now.  The
sarcasm

Called support hit hardas I spent a  lot of time

Trying to use the Amazon site and the  player.

Also F S  support had told me  that JAWS 15 worked with both.

Thank you and have a good day.

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