Ok, count me in on this thread too :-)

My question is why does the sale and the installation have to be a package 
deal for you? Who cares? If a customer buys a Pana from some web site then 
wants you to install it, its still in the box, just as it would have been 
if you had ordered it. So you lose a little profit on the materials. At 
least you get the profit on the labor. If you don't do the work, you don't 
get any profit on the labor either.

I would install a system purchased elsewhere. It simply means either I 
can't get it cheap enough, or my markup was too high. I consider selling 
products and selling service, to be two distinct, separate profit-centers. 
And products aren't much of a profit-center. I would rather get the 
business and get a customer and break even on the equipment. You get profit 
on the labor anytime the customer has an issue. OTOH, if you refuse the 
work, the customer won't call you for return business later either.



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