In a message dated 10/25/2001 6:13:09 AM Pacific Daylight Time, 
[EMAIL PROTECTED] writes:


> proud of it?  hardly worth the acknowledgement.  I built an ISP and I can
 >assure you that installing and configuring the little pana was trivial
 >compared to all the Ascend, Cisco, Computone, Astrocom, Mulitech gear we
 >have.  
 
Not sure what your point is but anyone with a little computer smarts can set 
up the Cisco, and Mulitech system's, (We had a mulitech talking over the 
Internet in 60min. from the time we removed it from the box. And we had a 15 
min. drive to the next site)
I have always wondered why some very smart people have such a hard time with 
the Panasonic,


 >oh yeah, I have a masters in software engineering

People that type stuff like this 99% of the time are talking out of their A_ 
_.
 
  
 >Your inferences are really amusing.  Actually we've had our KXTD for over
 five years

Five years ago you asked a lot of questions on the set up of your system. 
After that I have noticed your answers to people setting up their first 
system borders on the flippant side, 
 
> and if I really wanted to shoe-horn in some inter-office VoIP stuff I
 >could have done it myself -- its not rocket science

Most software programming is not rocket science, 
 
 >the primary reason we bought the pana was this mailing list !

Why do you subscribe to this mailing?
 
 >but pana has fallen behind the curve, and this "us-vs-them" attitude is
 >just the ill smell of something rotten forming

What has Panasonic fallen behind on...They sell one hell of a lot of phone 
systems,       that IS what they do....... They have not gone VOIP but the 
market for that has not warranted it, Ask 3Com, Nortel, and Cisco, all have 
poor sales and have had to rethink how they will market this so they don't 
only get the computer .COM kind of customer,
Panasonic does have stuff on the way, but when it comes out they will not be 
upgrading the software every 60 days, or sending out patches to fix major 
problems.
But like all Panasonic products it will be worth your time to look at.

us-Vs them seems to a big deal these day's, When it comes to this list, 
people like you lean most tech away from wanting to be helpfull, But I do see 
answers for all questions asked, 
Getting a quote from me then getting the equipment over the internet I have 
no problem with, My per hour charge is more then what I would bid if I sold 
the equipment, I normaly just quote $600.00 to program the voice mail and 
phone system for a home or business less then 15 people,Getting equipment off 
the internet then calling when things are mest up normally is the worst type 
of job, becuse this is the kind of person that thinks that you stop in work 
for 1 hour and correct the direction he was trying to go, Then run you out 
with only 1 hour, and then call 3 to 20  times for small questions, and when 
you say I need to bill you for that they say "Well if you dont want to help 
just say so" 

I have sold a lot of Panasonic equipment over the last 10 years, And I'm 
always looking for new customers, but as Deon Sanders said "If it don't make 
money it don"t make cents"  
 
 >sure there has always been a tension of "certified -vs- DIY" -- in EVERY
 >INDUSTRY

This is true.         Getting certified on Panasonic system for a small 
dealer is not that hard, $600.00, (sometimes you can get training in the city 
that you live if you time it right) for a 1 week class,   The last tech I 
sent to BCM school at Nortel cost $5000.00 plus 2 weeks of pay and all travel 
and hotel. 
 
 
Phil Lavery
 
 
  >>


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