Darlen, I was expecting that problem, hence my suggestion that you may have to install on top of your current installation and then uninstall and reinstall again.
I will predict that unless you do a new install on top of your current installation, you will again have problems. Ron Ferguson _____________________________________________________ *New* Tutorial: Add Location Pins to Google Earth http://www.fergys.co.uk Includes the family tree for Alan J Grimshaw And the Fergusons of N.W. England ____________________________________________________ Darlene & Don Hicks wrote: > Hi Ron, > > I tried to uninstall Legacy last evening but got a message, "Could > not open Install.Log file." I became so frustrated that I shut my > computer down for the night. Today Legacy opened just fine. I did > do a Windows update download and this may have been where the problem > was. Every time I update Windows there seems to be some kind of > problem. > > Thank you so much for your quick response to my cry for help. I > really appreciate it! > > Darlene > > ----- Original Message ---- > From: Ron Ferguson <[email protected]> > To: [email protected] > Sent: Fri, July 23, 2010 10:30:01 PM > Subject: Re: [LegacyUG] I can't open Legacy 7.4 > > Darlene & Don Hicks wrote: >> I hope someone can help me. I have been gone on vacation and upon >> returning home, I cannot open my Legacy Family Tree. I tried >> clicking on the icon on desktop, and also finding program on Windows >> Explorer but it doesn't budge. What possibly could have gone wrong >> while I was gone. It worked just fine the day before I left on >> vacation. Does anyone have any ideas? Thanks in advance! >> >> Darlene Hicks > > Darlene, > > Sounds like you have a registry problem. I would try and uninstall, > if you > can (it may not be possible) but in any event I would install the > program again. You may still find a problem, in which case you should > be able to uninstall, if you couldn't the first time, and then > reinstall again. > > Ron Ferguson > _____________________________________________________ > > *New* Tutorial: Add Location Pins to Google Earth > http://www.fergys.co.uk > Includes the family tree for Alan J Grimshaw > And the Fergusons of N.W. England > ____________________________________________________ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
