It appeared to work. I shut down completely, then started, and Legacy opens to my original program. Don't think I will try that again. Thanks, guys/gals. Wonderful people to the rescue as always.
Jane On , [email protected] wrote: > When I click on the icon on my desktop, absolutely nothing happens. I > went to the folder and to the application and clicked on that, but > nothing happened there either. > I will do as Jenny suggests, restart, and hold my breath. > Jane > On , Brian/Support [email protected]> wrote: > > Jane, > > > > > > > > To use a GEDCOM file in Legacy you cannot use the Open. Go to File > > > > > Import From > GEDCOM file. Legacy will then read the GEDCOM file an > > > > translate the information in it to a Legacy file that you can open. > > > > > > > > When you say "Legacy would not open after that" what do you mean. > > > > Are you trying to start Legacy from the Legacy Icon on your desktop by > > > > double clicking? > > > > Does Legacy open but there is no open file? > > > > What symptoms are you seeing? > > > > > > > > Brian > > > > Customer Support > > > > Millennia Corporation > > > > [email protected] > > > > http://www.LegacyFamilyTree.com > > > > > > > > We are changing the world of genealogy! > > > > When replying to this message, please include all previous > correspondence. > > > > Thanks. > > > > > > > > On 21/05/2012 12:53 PM, Jane Sarles wrote: > > > > > I went to Legacy and told it to open the gedcom and gave it a > different > > > > > name than my main project. It did not open, nor would Legacy open > after > > > > > that. > > > > > > > > > > Jane > > > > > > > > > > > > > > > > Legacy User Group guidelines: > > > > http://www.LegacyFamilyTree.com/Etiquette.asp > > > > Archived messages after Nov. 21 2009: > > > > http://www.mail-archive.com/[email protected]/ > > > > Archived messages from old mail server - before Nov. 21 2009: > > > > http://www.mail-archive.com/[email protected]/ > > > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > > > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

