On 19/06/2012 16:38, Pat Hickin wrote:
> I am getting multiple errors with my primary Legacy file. For example,
> I can't create a .pdf descendant report (Error code 380 -- error
> gathering descendnts).
>
> So I tried doing the same thing with a different family. Same error.
>
> Other errors: Backup error #527 ("at least one Skipping File event was
> triggered . . . .")
>
> Message that this file is opened by another user -- not so.
>
> I've called Legacy & they returned my call but the time didn't work out
> & they haven't called back today. (too early in the day I reckon & I
> have to go out soon).
>
> I am wondering if I should re-download Legacy? I have the latest
> version/build.
>
> Any suggestion will be appreciated!!
>
Have you tried following the advice given on the Solutions by Error
Number pages? (Legacy Home tab, click Online Troubleshooting Help under
Support, then click Solutions by Error Number.
Always consult these pages first when you have an specific error with a
number.
General note: it is always helpful if someone having problems tells us
what solutions they have tired and with precisely what results, or tell
us that they haven't tried any solution yet.
--
Jenny M Benson
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