It might be helpful for support to know that this has been a problem for some. I saw a similar sequence of events when I was uninstalling version 7.5 -- I think last week. Running the program 'unwise.exe' is what finished the job for me.
The version 8 program appears to pick up some settings from version 7.5 during it's initial install, but I presume that this would not have a bearing on what happens when we mess with 7.5 after that. I afterward re-installed version 7.5, and it works okay. However, since I am now having trouble getting version 8 LFS to work properly, I'm thinking it's probably time to let v7.5 go for good. You would, no doubt, agree, but it has considerable sentimental value.:-) Joseph Leavitt On 12/14/2013 1:33 PM, grayscot2 wrote: > It's not about where 7.5 and 8 install their files. > > 7.5 has a known problem. When you hit uninstall on the Control Panel, > it hangs. If you wait a while then click again it tells you to wait or > disappears. It may uninstall some files--certainly the install.log. But > then uninstalling in Control Panel or in Programs will not work without > install.log. Re-installing returns install.log, but even then Control Panel, > even uninstall.exe wouldn't work for me and I had to re-install AGAIN to get > install.log back. Only when I used unwise.exe and Custom with an install.log > present was I able to rid of the thing. My guess is that like myself and > others, that's what Judith is up against. Tech Support doesn't seem to know > or admit this yet. > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
