I'm running Windows Vista with all updates and bug fixes and I've had this error for quite a while, for me this only happens when I run my mouse over the index view. I have tried all that is recommend below, which did work for a short time, but the only way I have found that appears to help more is to run check and repair very frequently.
Geoff -----Original Message----- From: Jim Terry/Support [mailto:[email protected]] Sent: Thursday, September 25, 2014 9:33 PM To: [email protected] Subject: re: [LegacyUG] RUNTIME ERROR 5 again Pat, Try a clean removal of Legacy and a fresh re-install. Please see the article "Uninstall - how to do a complete and totally clean removal of Legacy 8.0" at http://support.legacyfamilytree.com/article/AA-00926. To do a fresh download of Legacy Family Tree 8.0 Deluxe, please visit http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your Legacy 8 customer number to unlock the deluxe features. Jim Legacy Family Tree Technical Support -------- Original Message -------- > From: "kinhunter25" <[email protected]> > Sent: Thursday, September 25, 2014 12:46 PM > To: [email protected] > Subject: [LegacyUG] RUNTIME ERROR 5 again > > Sorry, forgot necessary info: > > Using Legacy 8 latest version. > > Running Windows 8.1 fully updated and have been for as long as it has > been out w/o a problem with Legacy. > > Additionally, using a program called START8 to avoid the W8.1 start > menu and all the modern apps and have been since about a month after > upgrading to W8.0, again w/o a problem until now. > > kinhunter > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
