I hate to be so out of it, but do these errors only happen when folks have Legacy connected to the internet and Family Search or can these things happen even when a person is just using Legacy within their own computer? I am wondering what to worry about and what I don't need to even consider. I just use the program within my computer.
Priscilla >________________________________ > From: Jim Terry/Support <[email protected]> >To: [email protected] >Sent: Thursday, September 25, 2014 6:37 PM >Subject: RE: [LegacyUG] RUNTIME ERROR 5 again > > >Geoff, > >Yes, Check/Repair is excellent preventive maintenance for a variety of >run-time errors. You don't have to wait for problems to appear to run Check >and Repair. > >Jim >Legacy Family Tree >Technical Support > > >-------- Original Message -------- >> From: "Genealogy" <[email protected]> >> Sent: Thursday, September 25, 2014 3:31 PM >> To: [email protected] >> Subject: RE: [LegacyUG] RUNTIME ERROR 5 again >> >> I'm running Windows Vista with all updates and bug fixes and I've had >this error for quite a while, for me this only happens when I run my mouse >over the index view. >> I have tried all that is recommend below, which did work for a short >time, but the only way I have found that appears to help more is to run >check and repair very frequently. >> >> Geoff >> >> -----Original Message----- >> From: Jim Terry/Support [mailto:[email protected]] >> Sent: Thursday, September 25, 2014 9:33 PM >> To: [email protected] >> Subject: re: [LegacyUG] RUNTIME ERROR 5 again >> >> Pat, >> >> Try a clean removal of Legacy and a fresh re-install. Please see the >article "Uninstall - how to do a complete and totally clean removal of >Legacy 8.0" at http://support.legacyfamilytree.com/article/AA-00926. To do >a fresh download of Legacy Family Tree 8.0 Deluxe, please visit >http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your >Legacy 8 customer number to unlock the deluxe features. >> >> Jim >> Legacy Family Tree >> Technical Support >> >> >> >> -------- Original Message -------- >> > From: "kinhunter25" <[email protected]> >> > Sent: Thursday, September 25, 2014 12:46 PM >> > To: [email protected] >> > Subject: [LegacyUG] RUNTIME ERROR 5 again >> > >> > Sorry, forgot necessary info: >> > >> > Using Legacy 8 latest version. >> > >> > Running Windows 8.1 fully updated and have been for as long as it has >> > been out w/o a problem with Legacy. >> > >> > Additionally, using a program called START8 to avoid the W8.1 start >> > menu and all the modern apps and have been since about a month after >> > upgrading to W8.0, again w/o a problem until now. >> > >> > kinhunter > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
