Geoff, Yes, Check/Repair is excellent preventive maintenance for a variety of run-time errors. You don't have to wait for problems to appear to run Check and Repair.
Jim Legacy Family Tree Technical Support -------- Original Message -------- > From: "Genealogy" <[email protected]> > Sent: Thursday, September 25, 2014 3:31 PM > To: [email protected] > Subject: RE: [LegacyUG] RUNTIME ERROR 5 again > > I'm running Windows Vista with all updates and bug fixes and I've had this error for quite a while, for me this only happens when I run my mouse over the index view. > I have tried all that is recommend below, which did work for a short time, but the only way I have found that appears to help more is to run check and repair very frequently. > > Geoff > > -----Original Message----- > From: Jim Terry/Support [mailto:[email protected]] > Sent: Thursday, September 25, 2014 9:33 PM > To: [email protected] > Subject: re: [LegacyUG] RUNTIME ERROR 5 again > > Pat, > > Try a clean removal of Legacy and a fresh re-install. Please see the article "Uninstall - how to do a complete and totally clean removal of Legacy 8.0" at http://support.legacyfamilytree.com/article/AA-00926. To do a fresh download of Legacy Family Tree 8.0 Deluxe, please visit http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your Legacy 8 customer number to unlock the deluxe features. > > Jim > Legacy Family Tree > Technical Support > > > > -------- Original Message -------- > > From: "kinhunter25" <[email protected]> > > Sent: Thursday, September 25, 2014 12:46 PM > > To: [email protected] > > Subject: [LegacyUG] RUNTIME ERROR 5 again > > > > Sorry, forgot necessary info: > > > > Using Legacy 8 latest version. > > > > Running Windows 8.1 fully updated and have been for as long as it has > > been out w/o a problem with Legacy. > > > > Additionally, using a program called START8 to avoid the W8.1 start > > menu and all the modern apps and have been since about a month after > > upgrading to W8.0, again w/o a problem until now. > > > > kinhunter > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > > and > on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
