Yes, I'm experiencing problems with the Roxio installer starting right after I start Legacy.
I still have the Roxio program on my machine. It's the latest version and I just bought it. Thank you. I will get the fix-it tool and hope it works. Bill -----Original Message----- From: Sherry/Support [mailto:[email protected]] Sent: Tuesday, November 11, 2014 9:17 AM To: [email protected] Subject: Re: [LegacyUG] Build 8.0.0.454 Conflict With Another Program Bill, We've seen problems with the Roxio installer starting when you start Legacy - is that what you're experiencing? This is a problem with the Windows Installer. Even though you may have either removed the Roxio program from your machine or never installed it there is still an Installer configuration file on the machine that is starting the Installer when Legacy tries to open a common file used by both Legacy and Roxio. Please go to http://support.microsoft.com/mats/Bill,Program_Install_and_Uninstall to run the "Fix-It" tool to fix the issue. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Nov 11, 2014 at 5:28 AM, William Boswell <[email protected]> wrote: > I have a strange problem that just started happening. When I first >open Legacy 8, my Roxio CD and DVD Burning software has a window that >opens up saying it is configuring itself. When it happened yesterday, >I thought maybe the program was just updating itself. Then it just >happened now so I'm certain the two programs either have files with >the same extension or are sharing a file in my system. This just >started yesterday, but I've used both programs before yesterday >without this happening. Should I uninstall and reinstall one or both? >B > Bill Boswell Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
