I believe it depends on the windows platform you are using. An older
version of Windows did this on almost all programs I installed on a few
machines, until we got rid of Roxio completely. I'm wanting to say it was
Windows 95 or 2000. But this is a very well known problem with older
versions of Windows and Roxio. It isn't Legacy specific for those versions.

*Jessica Morgan*

*Sr Engineering Technologist, Black Stone Minerals*
*Chair, SPE GCS Petro-Tech Study Group*
********************************************************************
GedMatch kits: A064089 (SMK), A276959 (JRK), A608610 (TJ), A798429 (Jo),
A817318 (JRKM), M399320 (JKM), M918651 (MM), several phasing kits as well
FTDNA kits: B12555 (SMK), B12524 (JMM), B13031 (JKM), 368036 (CJ)
Ancestry.com: jrkmorgan - all trees private

Hometown Cotton Valley, Louisiana. Ratcliff/Lockey and Allen/Morgan decent.
Researching Allen, Bandy, Basinger, Bethune, Beshea, Cruthirds, Kaylor,
Lockey, Morgan, McGarity, Ratcliff, Striplin, Teague, Umphries, Urquhart,
Wilkins - Current generations Louisiana, Arkansas areas; Migratory from
Alabama, North Carolina


On Tue, Nov 11, 2014 at 2:53 PM, Brian L. Lightfoot <
[email protected]> wrote:

> I'm not sure that this fix-it tool will solve the OP's problem. He does
> not have a problem with an INSTALL or UN-INSTALL but rather Roxio wants to
> configure itself every time Legacy is started. Apparently he purchased
> Roxio, installed it, and wants to keep it. And apparently something was not
> quite right with Roxio leaving a Windows Installer config file around.
> Perhaps the fix-it tool will catch that, or he may wish to contact Roxio
> and ask them to fix their misdirected install. But the big question in my
> mind is why does Legacy want to run the Roxio config file? Apparently no
> other program is wanting to do that. We may have to wait until we hear more
> from the OP if the fix-it tool saves his day.
>
> Brian in CA
>
>
> -----Original Message-----
> From: Michele/Support [mailto:[email protected]]
> Sent: Tuesday, November 11, 2014 8:38 AM
> To: [email protected]
> Subject: RE: [LegacyUG] Build 8.0.0.454 Conflict With Another Program
>
> Try this one
>
> http://support2.microsoft.com/mats/program_install_and_uninstall
>
>
> Michele
> Technical Support
> [email protected]
> www.legacyfamilytree.com
>
> -----Original Message-----
> From: Brian L. Lightfoot [mailto:[email protected]]
> Sent: Tuesday, November 11, 2014 11:11 AM
> To: [email protected]
> Subject: RE: [LegacyUG] Build 8.0.0.454 Conflict With Another Program
>
> The link given to the Microsoft Diagnostics issue is a dead link.
>
>
> Brian in CA
>
>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/[email protected]/
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>
>
>



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