You are correct. No other program has a conflict with Legacy. It's just this Roxio program. I should contact them and tell them their software is buggy.
No, that online "fix" didn't do anything. Like I said before it only offers two options: install or uninstall. That's Microsoft's solution for everything that they break. Bill -----Original Message----- From: Brian L. Lightfoot [mailto:[email protected]] Sent: Tuesday, November 11, 2014 3:54 PM To: [email protected] Subject: RE: [LegacyUG] Build 8.0.0.454 Conflict With Another Program I'm not sure that this fix-it tool will solve the OP's problem. He does not have a problem with an INSTALL or UN-INSTALL but rather Roxio wants to configure itself every time Legacy is started. Apparently he purchased Roxio, installed it, and wants to keep it. And apparently something was not quite right with Roxio leaving a Windows Installer config file around. Perhaps the fix-it tool will catch that, or he may wish to contact Roxio and ask them to fix their misdirected install. But the big question in my mind is why does Legacy want to run the Roxio config file? Apparently no other program is wanting to do that. We may have to wait until we hear more from the OP if the fix-it tool saves his day. Brian in CA -----Original Message----- From: Michele/Support [mailto:[email protected]] Sent: Tuesday, November 11, 2014 8:38 AM To: [email protected] Subject: RE: [LegacyUG] Build 8.0.0.454 Conflict With Another Program Try this one http://support2.microsoft.com/mats/program_install_and_uninstall Michele Technical Support [email protected] www.legacyfamilytree.com -----Original Message----- From: Brian L. Lightfoot [mailto:[email protected]] Sent: Tuesday, November 11, 2014 11:11 AM To: [email protected] Subject: RE: [LegacyUG] Build 8.0.0.454 Conflict With Another Program The link given to the Microsoft Diagnostics issue is a dead link. Brian in CA Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
