Yes, I've surmised as much in that Roxio has never been a clean player in the Windows game. I use Roxio but its several versions older (nothing really new in the newer versions) and I'm running Legacy v7.5. I've either been lucky enough in that the Roxio installer did its job and then properly vanished or I may have manually removed any offending files. The OP may have to revert to a manual fix of his files but that's not anything I'd like to recommend to an unknown user over this forum. I guess I just wasn't aware that other programs were having the same interference problems with Roxio. Sounds to me that he may have to spend some time on the Roxio forums. Good luck with that.
In the end and lacking any other fix, the OP may want to take a look at https://answers.yahoo.com/question/index?qid=20071017170012AApdZSn. This involves a manual reg-edit so if the OP is not comfortable doing that himself, he may want to seek out someelse that knows what can and what should not be deleted from the registry. Brian in CA -----Original Message----- From: Sherry/Support [mailto:[email protected]] Sent: Tuesday, November 11, 2014 2:49 PM To: [email protected] Subject: Re: [LegacyUG] Build 8.0.0.454 Conflict With Another Program This issue has been around for years and was discussed in the Roxio forum where others where having this very same problem with Roxio interfering with other programs. We are just passing along the information that they posted in their forum. It's worth a try Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Nov 11, 2014 at 12:53 PM, Brian L. Lightfoot <[email protected]> wrote: > I'm not sure that this fix-it tool will solve the OP's problem. He does not > have a problem with an INSTALL or UN-INSTALL but rather Roxio wants to > configure itself every time Legacy is started. Apparently he purchased Roxio, > installed it, and wants to keep it. And apparently something was not quite > right with Roxio leaving a Windows Installer config file around. Perhaps the > fix-it tool will catch that, or he may wish to contact Roxio and ask them to > fix their misdirected install. But the big question in my mind is why does > Legacy want to run the Roxio config file? Apparently no other program is > wanting to do that. We may have to wait until we hear more from the OP if the > fix-it tool saves his day. > > Brian in CA > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
