On 07/12/2016 09:47, Marghanita da Cruz wrote:

> So, the provider had delivered a new integrated 4G dongle/router device. The 
> new router had a VOIP, Ethernet and WiFi port, but the customer was told the 
> VOIP did not work.
> 
> Believing the VoIP service wouldn't work with the new router, the customer 
> had signed up to a land line service from a Telstra spin off, [...]
> 
> However, it transpired that all they needed to do was plug their VOIP box 
> into the Ethernet Port. The VOIP box had two phone ports (one seemed more 
> reliable than the other).

When the provider said the VoIP didn't work they probably meant no service was 
set up, but that should be no more than a 'phone call.  However I'm confused 
about what hardware is in place; I gather a 4G dongle is plugged into a USB 
interface on a router, but are the two VoIP ports on the router or on a 
separate box?

If one VoIP port works better than the other it may be because its codec is 
configured more appropriately.


> So, it appears the WiMax service is being shut down in the city or is it 
> being sold to the NBN?

I thought LTE technology had been selected for "4G" instead of WiMAX so maybe 
the network is being rationalised, however I've asked a Very Reliable Source 
for clarification.

David L.
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