The Internet provider doesn't provide VoIP.
Sorry, I am not sure of the Jargon.
They now have a 4G (previously WiMax) receiver and router (with
Ethernet, a not configured/supported VoiP port, and WiFi) built into one
box.
The VoIP service is being provided by another provider, via the ethernet
port, on the device from the Internet provider.
Marghanita
PS for many years, I have been using a USB 3G dongle plugged into a
Router which provides the ethernet and WiFi.
On 07/12/16 11:32, David Lochrin wrote:
On 07/12/2016 09:47, Marghanita da Cruz wrote:
So, the provider had delivered a new integrated 4G dongle/router device. The
new router had a VOIP, Ethernet and WiFi port, but the customer was told the
VOIP did not work.
Believing the VoIP service wouldn't work with the new router, the customer had
signed up to a land line service from a Telstra spin off, [...]
However, it transpired that all they needed to do was plug their VOIP box into
the Ethernet Port. The VOIP box had two phone ports (one seemed more reliable
than the other).
When the provider said the VoIP didn't work they probably meant no service was
set up, but that should be no more than a 'phone call. However I'm confused
about what hardware is in place; I gather a 4G dongle is plugged into a USB
interface on a router, but are the two VoIP ports on the router or on a
separate box?
If one VoIP port works better than the other it may be because its codec is
configured more appropriately.
So, it appears the WiMax service is being shut down in the city or is it being
sold to the NBN?
I thought LTE technology had been selected for "4G" instead of WiMAX so maybe
the network is being rationalised, however I've asked a Very Reliable Source for
clarification.
David L.
--
Marghanita da Cruz
Telephone: 0414-869202
Email: [email protected]
Website: http://ramin.com.au
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