On Wed, March 19, 2008 14:45, Don Gould wrote: > Andrew Errington wrote: > >> Have a drop-down list with the name of each town (saying 'Select your >> nearest town'). > > The client expressed that they didn't want to make people select from a > list.
Ok, so they type in their town, and you look it up. What if they make a spelling mistake? >> A field for the site visitor to enter their name. A >> field for their email address, and a field for their message (or a >> preset message containing the stock code of the item of interest). > > The email that is sent to the branch will contain the stock code for the > item of interest. > > >> The website then sends the message directly to the branch and they deal >> with it. Holding on to data on the site itself will lead to trouble. >> Oh, >> and no-one will come back and 'clear down' their enquiry within 24 >> hours. > > We have found problems with mail going to xtra.co.nz. 25 of the clients > branches use xtra. And these clients can receive email from other people? If not, why not. If yes, why not from you? > I also want to be able to generate stats. Count how many times the script is executed, or trawl the log of sent messages and build up stats from there. >> And what does "Enquire now" actually mean? We know the price, we know >> the location of the stockists. We can email them or phone them >> independently of the site, so... > > That is a valid point. > > > Look at the current site at www.babyonthemove.co.nz and you'll see that > we don't have pricing. It will be interesting to see if the enquiries go > down once we start putting pricing on. There was pricing on the example link you sent, but I didn't look at the current site. See: http://www.bowenvale.co.nz/botm/component/page,shop.product_details/flypage,shop.flypage/product_id,6/category_id,15/manufacturer_id,0/option,com_virtuemart/Itemid,1/ > We are not putting pricing on for rentals. "We"? This is the single most frustrating thing I find about websites. Put the price on!! Why not? "Because our competitors will know what we charge and underbid us" or some equally lame excuse. Sorry Don, this is not directed at you, but your client is deluded if he thinks this is going to work. The best thing your client could do is ask his customers what they want to see, or how the site would work best for them. A
