begin  Bill Day's  quote:

| I have had one problem with a KDS monitor.  bout 2 years ago I
| bought it online.  It arrived I plugged it in and "zzzzzzzzt" smoke
| out the top I pulled the plug  let her kewl.  This had happened
| before to me moisture on something sometimes its alright the second
| plug in. it worked, with a line flowing vertically in a lighting
| pattern down the screen KDS techs were talking to me in like 2-3
| minutes, was with the rma folks in like 5 minutes and had the
| guarantee of a new monitor the very next day.  Drop their old one
| in the box, call ups for pickup, at KDS cost and be done with it.
|
| Now thats service.

ibm is, or at least used to be, like this as well. had a little 
problem with a thinkpad, and within a couple of hours there was a guy 
from airborne there *with a special, really nifty, packing box* who 
waited until i had the machine packed up. took it away. repaired 
machine returned the next day. (now if they could only get a handle 
on battery technology!)

though i do wish that we had available monitors that were as head and 
shoulders above the rest as the old nanao flexscans were.
-- 
dep

Reasonable people adapt themselves to the world. Unreasonable people 
attempt to adapt the world to themselves. All progress, therefore, 
depends on unreasonable people. - George Bernard Shaw
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