At 10:01 PM -0500 2/16/99, Rich Kulawiec wrote:
>> Bogus. I run really huge lists for really naive users, and even in
>> THOSE populations my error rates are quite small. It isn't an
>> overwhelming majority. it's not even a majority.
>
> I can only report to what I've observed, and what I have observed
> is that on the lists I run, and on those which I participate, many
> users have terrible problems with all of these tasks -- tasks which I
> consider rudimentary and mostly obvious.
And so can I. I guess your users are a lot more bogus than mine are.
Or else you're making assumptions about them that aren't true, and
forcing them to struggle through things, and then blaming them.
--
Chuq Von Rospach (Hockey fan? <http://www.plaidworks.com/hockey/>)
Apple Mail List Gnome (mailto:[EMAIL PROTECTED])
Plaidworks Consulting (mailto:[EMAIL PROTECTED])
<http://www.plaidworks.com/> + <http://www.lists.apple.com/>
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