Yep - I'd say that any .tmp file is fair game. If any of them don't
delete, it's because a process has it open, most likely, and then you
can just leave that one alone.

Kurt

On Thu, Apr 16, 2015 at 6:54 AM, Heaton, Joseph@Wildlife
<[email protected]> wrote:
> I was trying to uninstall Adobe Acrobat from one of my user’s PCs yesterday.
> I got an error:
>
>
>
> Error 1711:  An error occurred while writing installation information to
> disk.  Check to make sure
>
> Enough disk space is available, and click Retry, or Cancel to end the
> installation.
>
>
>
> The drives have Gigs of free space, so that can’t be the issue.  So, I
> started digging around the internet.  I came across this forum thread:
>
>
>
> http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/error-code-1711-an-error-occurred-while-writing/4b653560-0f3b-4e64-88e6-97ed6c48c0c0
>
>
>
> The author fixed his issue by deleting the MSI*.tmp files from the
> c:\windows\installer directory.  So, I looked at my user’s PC.  He also has
> 65,534 MSI*.tmp files with a size of 0KB each.  There is also one that has a
> size of 99 MB, which I don’t think I’d want to delete, but is it safe to
> delete the others, with no size?  I’m thinking probably yes, since tmp files
> are supposed to be “temporary”…  but before I do something I might regret, I
> thought I’d run it by you guys.
>
>
>
> My plan was to actually move them out of this directory, onto the D:\ drive
> first, just to see what happens, but, again, just to be safe…
>
>
>
> Joe Heaton
>
> Enterprise Server Support
>
> Information Technology Operations Branch
>
> Data and Technology Division
>
> CA Department of Fish and Wildlife
>
> Desk:  (916) 323-1284
>
>


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