I had something similar happen once, years ago. It had to do with the number of temp files. It's like the installer keeps track of the number of temp files, and the counter rolls over at 65K, and so it won't create a new one ...
Delete the older or zero byte ones, that should do it. On Thu, Apr 16, 2015 at 9:54 AM, Heaton, Joseph@Wildlife < [email protected]> wrote: > I was trying to uninstall Adobe Acrobat from one of my user’s PCs > yesterday. I got an error: > > > > Error 1711: An error occurred while writing installation information to > disk. Check to make sure > > Enough disk space is available, and click Retry, or Cancel to end the > installation. > > > > The drives have Gigs of free space, so that can’t be the issue. So, I > started digging around the internet. I came across this forum thread: > > > > > http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/error-code-1711-an-error-occurred-while-writing/4b653560-0f3b-4e64-88e6-97ed6c48c0c0 > > > > The author fixed his issue by deleting the MSI*.tmp files from the > c:\windows\installer directory. So, I looked at my user’s PC. He also has > 65,534 MSI*.tmp files with a size of 0KB each. There is also one that has > a size of 99 MB, which I don’t think I’d want to delete, but is it safe to > delete the others, with no size? I’m thinking probably yes, since tmp > files are supposed to be “temporary”… but before I do something I might > regret, I thought I’d run it by you guys. > > > > My plan was to actually move them out of this directory, onto the D:\ > drive first, just to see what happens, but, again, just to be safe… > > > > Joe Heaton > > Enterprise Server Support > > Information Technology Operations Branch > > Data and Technology Division > > CA Department of Fish and Wildlife > > Desk: (916) 323-1284 > > >
