One detail I forgot to mention is on the last attempt to take an exam through Pearson vue when I was rejected due to my drivers license id picture not being clear enough; the proctor who I was working with taking multiple pictures of my id and sending it to them, (the id has never failed me before and I have used it many times). The proctor marked me as a no show. So when I tried to reschedule my voucher # was rejected. I had to call back their support again. I spent the next hours arguing with them (they wanted me to pay them again) to the point where I threatened to bring a lawsuit for fraud against them as well as to file complaints against them before they agreed to honor the voucher. ________________________________ From: lpi-examdev <[email protected]> on behalf of Ottavio Caruso via lpi-examdev <[email protected]> Sent: Friday, April 16, 2021 9:21 AM To: [email protected] <[email protected]> Cc: Ottavio Caruso <[email protected]> Subject: [lpi-examdev] Can we talk about Pearson VUE for a second?
I understand that Pearson VUE is the no 1 test centre provider in the world and the LPI has to somewhat partner with the no 1 to get exams done but, as anybody who has at one point had to deal with them, they have an idiotic and robotic so called customer service (nothing new here), who are complete useless at even understanding the simplest question. I already have reservations about getting certified at all, never mind after banging my head on the Pearson Vue wall. I wonder if partnering with the devil adds to or removes credibility from the LPI and it wouldn't better if the LPI had its own testing system like the Linux Foundation or *cough* Red Hat. -- Ottavio Caruso _______________________________________________ lpi-examdev mailing list [email protected] https://list.lpi.org/mailman/listinfo/lpi-examdev
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