One detail I forgot to mention is on the last attempt to take an exam through Pearson vue when I was rejected due to my drivers license id picture not being clear enough; the proctor who I was working with taking multiple pictures of my id and sending it to them, (the id has never failed me before and I have used it many times). The proctor marked me as a no show. So when I tried to reschedule my voucher # was rejected. I had to call back their support again. I spent the next hours arguing with them (they wanted me to pay them again) to the point where I threatened to bring a lawsuit for fraud against them as well as to file complaints against them before they agreed to honor the voucher.
________________________________ From: lpi-examdev <[email protected]> on behalf of Chris Andrews via lpi-examdev <[email protected]> Sent: Friday, April 16, 2021 6:43 PM To: LPI Exam Development <[email protected]> Cc: Chris Andrews <[email protected]> Subject: Re: [lpi-examdev] Can we talk about Pearson VUE for a second? Agree that Pearson Vue is the worst exam provider. Their online testing is the worst. Testing at a test center is not as bad. I tried to schedule a test with them recently. They were unable to load the test for me. They actually removed my profile with the vendor and created a new on for me. After I contacted the vendor multiple times, they were able to restore my profile. I had to call them many times, wasted so much of my time, was disconnected so many times, never got any call back. No support person ever took any notes or had any idea why I was calling. The last time, after 6weeks of 6 failed attempts to load an exam they rejected my drivers license id because they said the picture was not clear enough. The experience I had with Pearson was the worse experience I have ever had with trying to take an exam. 7to8 years ago they were not that bad. Currently the third world call center they have is basically incompetent. If you do have to take an exam with Pearson Vue is - GO TO A TEST CENTER! Schedule it yourself on the website. If going to a test center is not possible then try to find a different test provider. -or else you will be put through a gauntlet of misery and pain. ________________________________ From: lpi-examdev <[email protected]> on behalf of Samuel Santiago da Silva via lpi-examdev <[email protected]> Sent: Friday, April 16, 2021 6:21 PM To: [email protected] <[email protected]> Cc: Samuel Santiago da Silva <[email protected]> Subject: Re: [lpi-examdev] Can we talk about Pearson VUE for a second? "One can take other Linux certification programs using Linux." I think this is the minimum required to any one that want to pass in a LPI's certification CyberSecurity Foundation - CSFPC CertiProf 2020-2022 Linux Certificade Profissional LPIC 2 LPI 000180523 verification code 4xskt8fqr4 https://cs.lpi.org/caf/Xamman/certification Registered Linux user number 490229 Zabbix 4.0 Certificade Profissional Certificate Partner CP2006-10 https://www.zabbix.com/certificate_check ( first name: Samuel, Last name: Santiago da Silva ) Novell Certified Linux Administrator (Novell CLA) SUSE Linux Enterprise 11 Novell Data Center Technical Specialist SUSE Linux Enterprise 11 ID#: 10173804 Microsoft Certificade Profissional MCP - 070-620 MCP - 070-640 MCP - 070-642 MCP - 070-646 MCITP - Windows Server Administrator MCSA: Windows Server 2008 - Microsoft Certified Solutions Associate MCSA: Windows Server 2016 - Microsoft Certified Solutions Associate * Transcript Id :990048 * Access Code A1234567 https://mcp.microsoft.com/anonymous/transcript/validate AWS Solutions Training for Partners: Foundations AWS Solutions Training For Partners: Foundations - Business AWS Solutions Training for Partners: Tailored (Classroom) AWS Technical Professional (Digital) AWS Cloud Practitioner Essentials (Second Edition) ________________________________ De: lpi-examdev <[email protected]> em nome de Éric Deschamps via lpi-examdev <[email protected]> Enviado: sexta-feira, 16 de abril de 2021 12:45 Para: [email protected] <[email protected]> Cc: Éric Deschamps <[email protected]> Assunto: Re: [lpi-examdev] Can we talk about Pearson VUE for a second? Hello, Le 16/04/2021 à 11:21, Ottavio Caruso via lpi-examdev a écrit : > I understand that Pearson VUE is the no 1 test centre provider in the > world and the LPI has to somewhat partner with the no 1 to get exams > done but, as anybody who has at one point had to deal with them, they > have an idiotic and robotic so called customer service (nothing new > here), who are complete useless at even understanding the simplest > question. > > I already have reservations about getting certified at all, never mind > after banging my head on the Pearson Vue wall. > > I wonder if partnering with the devil adds to or removes credibility > from the LPI and it wouldn't better if the LPI had its own testing > system like the Linux Foundation or *cough* Red Hat. There is at least another problem with Pearson Vue: to pass a remote exam you need to run windows or Mac. That's a big problem to me and, I guess, to a lot of people who don't want to install these OS on their computer. One can take other Linux certification programs using Linux. Have a nice week-end, Eric > > -- > Ottavio Caruso > _______________________________________________ > lpi-examdev mailing list > [email protected] > https://list.lpi.org/mailman/listinfo/lpi-examdev > _______________________________________________ lpi-examdev mailing list [email protected] https://list.lpi.org/mailman/listinfo/lpi-examdev
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