Hello, I'm not sure if our case is the same; however, we are currently experiencing problems printing some pdf files.
We have clients who cannot print certain (not all) pdf documents when being view by adobe's browser plugin. The print job is sent to the holding queues, and when it is released, nothing comes out of the printer. We've tested this on IE and Netscape from both Macs and PCs. One of our students noticed that when you print some pdf documents from secured web sites (viewed by the plugin), the filename sent to the queue is very long (usually a long url). Our quick solution is: 1. Save the document on the desktop. 2. Shorten the filename. 3. Open the pdf file in adobe reader and reprint the job. The filename trick may sound weird; however, whenever someone cannot print a pdf file (being viewed by the browser plugin), the above trick usually works. We haven't had the time to pinpoint the exact cause of this situation. We thought about editing our incoming control filter to limit the filename length; however we haven't had to chance to do it. - Kyle ---- Original message ---- >Date: Mon, 12 Apr 2004 10:04:54 -0500 >From: John Perkins <[EMAIL PROTECTED]> >Subject: Re: LPRng: Printing PDF seems to work but nothing prints >To: [EMAIL PROTECTED] > >On Fri, 09 Apr 2004 09:40:21 -0400 >Rick Cochran <[EMAIL PROTECTED]> wrote: > >My observations on this problem when it surfaced here: > >- HP printers are worst for this. Any other printers we've dealt with > will CRASH and require a power-cycle. Typically less often than what > our old HP 8000/8100's would experience. These other printers had/have > genuine Adobe PostScript interpreters. > >- Turning the HP printer off and back on may allow you to print that > same PDF document. I suspect some sort of memory leak in the PS > emulation/interpreter, but I haven't been able to find a particular > job that would consistently cause such problems. > >==================================================== ======================== > John Perkins | University of Wisconsin-Madison > Associate Researcher | Department of Computer Science > [EMAIL PROTECTED] | 1210 W. Dayton St. > 608-262-0438/608-262-6626 FAX | Madison, WI 53706-1685 >==================================================== ======================== > > > >> Welcome to the club. >> >> Rule of thumb: Printing PostScript from an Adobe product will work best on a >> printer with a true Adobe PostScript interpreter. Surprise. >> >> Workaround: Use "Print as Image" in Acrobat Reader. This can be either slower >> or faster, depending on the content of the document. It will likely be lower >> quality, but not much lower. >> >> -Rick >> >> Sam Warren wrote: >> > Not sure if others are running into this but I have run into a situation >> > where my users can't print certain PDF files. Everything appears as if it >> > printed but nothing comes out of the printer. In the status.pr file it shows >> > an error similar to the following: >> > LP filter msg - '%%[ Error: undefined; OffendingCommand: load ]%%^M' at >> > 2004-04-08-14:02:30.271 ## [EMAIL PROTECTED] number= 66 process=23070 >> > LP filter msg - '%%[ Flushing: rest of job (to end-of-file) will be ignored >> > ]%%^M' at 2004-04-08-14:02:30.282 ## [EMAIL PROTECTED] 66 number=66 >> > process=23070 >> > There is no indication from the client side or from just a standard lpq that >> > there was a problem. I solved this by updating the client PC to Acrobat >> > Reader 6.0 instead of the 5.0 that he had. I don't like that very much >> > because 6.0 is so much slower but the user was pleased that I got him >> > printing again. Hope this may help someone. >> >> -- >> |Rick Cochran phone: 607-255-7618| >> |Cornell CIT - Systems & Operations - Net-Print FAX: 607-255- 8521| >> |730 Rhodes Hall, Ithaca, N.Y. 14853 email: [EMAIL PROTECTED]| >> >> >> ----------------------------------------------------------------------------- >> YOU MUST BE A LIST MEMBER IN ORDER TO POST TO THE LPRNG MAILING LIST >> The address you post from MUST be your subscription address >> >> If you need help, send email to [EMAIL PROTECTED] (or lprng- requests >> or lprng-digest-requests) with the word 'help' in the body. For the impatient, >> to subscribe to a list with name LIST, send mail to [EMAIL PROTECTED] >> with: | example: >> subscribe LIST <mailaddr> | subscribe lprng-digest [EMAIL PROTECTED] >> unsubscribe LIST <mailaddr> | unsubscribe lprng [EMAIL PROTECTED] >> >> If you have major problems, send email to [EMAIL PROTECTED] with the word >> LPRNGLIST in the SUBJECT line. >> ----------------------------------------------------------------------------- >> > > >-- >John > > >----------------------------------------------------------------------------- >YOU MUST BE A LIST MEMBER IN ORDER TO POST TO THE LPRNG MAILING LIST >The address you post from MUST be your subscription address > >If you need help, send email to [EMAIL PROTECTED] (or lprng- requests >or lprng-digest-requests) with the word 'help' in the body. For the impatient, >to subscribe to a list with name LIST, send mail to [EMAIL PROTECTED] >with: | example: >subscribe LIST <mailaddr> | subscribe lprng-digest [EMAIL PROTECTED] >unsubscribe LIST <mailaddr> | unsubscribe lprng [EMAIL PROTECTED] > >If you have major problems, send email to [EMAIL PROTECTED] with the word >LPRNGLIST in the SUBJECT line. >----------------------------------------------------------------------------- ------------------------------------------------------------ Kyle Billups Web Applications Developer University of Illinois CITES Instructional Computing Sites (ICS) email: [EMAIL PROTECTED] ----------------------------------------------------------------------------- YOU MUST BE A LIST MEMBER IN ORDER TO POST TO THE LPRNG MAILING LIST The address you post from MUST be your subscription address If you need help, send email to [EMAIL PROTECTED] (or lprng-requests or lprng-digest-requests) with the word 'help' in the body. For the impatient, to subscribe to a list with name LIST, send mail to [EMAIL PROTECTED] with: | example: subscribe LIST <mailaddr> | subscribe lprng-digest [EMAIL PROTECTED] unsubscribe LIST <mailaddr> | unsubscribe lprng [EMAIL PROTECTED] If you have major problems, send email to [EMAIL PROTECTED] with the word LPRNGLIST in the SUBJECT line. -----------------------------------------------------------------------------
