Hello:

I've heard of this kind of issue on a tech podcast and the fix was to 
re-install iTunes.

When installing you won't have to worry about loosing data.

John


On Dec 3, 2011, at 6:56 PM, Eric Caron wrote:

> Hello Listers,
> 
> If anyone has had this happen I'd appreciate tips on how to get iTunes to 
> recognize the phone.
> 
> The situation is that good friends of mine that often share iPhone tips and 
> help are now having the following problem
> 
> 
> They updated to Snow Leopard from Leopard.  Now when they plug in their 
> iPhone 4 to the computer iPhoto recognizes that a phone is there but in 
> iTunes it does not show up.  I had them restart their computers and restart 
> their phones but it did not change the problem.
> 
> Also we did google and looked on the Apple site but we didn't find a answer. 
> in most cases the help areas just assumed that when you plug in the phone to 
> the computer it will show up in devices.  Nothing was mentioned about what to 
> do if that doesn't happen!
> 
> I've bragged about how helpful this list is so I'm pushing the limits  here 
> to see if I can help them.  I owe them for mush Apple help and would love to 
> give back.  In fact when my Mac Book showed up new in the box it was these 
> friends who helped with my first big problem.  that was... Finding the darn 
> start button.  That thing can be  really hard for a newbie to find!
> 
> Eric Caron
> 
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<--- Mac Access At Mac Access Dot Net --->

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