I think if you go to itunes.apple.com you can download the latest.

I also believe you have a choice of Lion or Snow Leopard but don't quote me on 
that.

I also agree with you not cables ETC.

Let me know how it goes.

Take care,

John

Hello Eric,
On Dec 4, 2011, at 9:26 AM, Eric Caron wrote:

> Hi John,
> 
>       My friends have two macs and two iPhones and having the same problem on 
> both systems.  I've pretty much ruled out it being a cable issue as iPhoto 
> works.  
>       Also strange that this was first noticed right after updating to Snow 
> Leopard.  Both were running Leopard until recently.  
> 
> As they are all ready running the latest iTunes where do I send them to re 
> instal iTunes again?  I've never reinstalled iTunes before just updated. 
> 
> These tips are greatly appreciated.
> 
> Eric Caron 
> 
> On Dec 3, 2011, at 11:59 PM, John Gunn wrote:
> 
>> Hello:
>> 
>> I've heard of this kind of issue on a tech podcast and the fix was to 
>> re-install iTunes.
>> 
>> When installing you won't have to worry about loosing data.
>> 
>> John
>> 
>> 
>> On Dec 3, 2011, at 6:56 PM, Eric Caron wrote:
>> 
>>> Hello Listers,
>>> 
>>> If anyone has had this happen I'd appreciate tips on how to get iTunes to 
>>> recognize the phone.
>>> 
>>> The situation is that good friends of mine that often share iPhone tips and 
>>> help are now having the following problem
>>> 
>>> 
>>> They updated to Snow Leopard from Leopard.  Now when they plug in their 
>>> iPhone 4 to the computer iPhoto recognizes that a phone is there but in 
>>> iTunes it does not show up.  I had them restart their computers and restart 
>>> their phones but it did not change the problem.
>>> 
>>> Also we did google and looked on the Apple site but we didn't find a 
>>> answer. in most cases the help areas just assumed that when you plug in the 
>>> phone to the computer it will show up in devices.  Nothing was mentioned 
>>> about what to do if that doesn't happen!
>>> 
>>> I've bragged about how helpful this list is so I'm pushing the limits  here 
>>> to see if I can help them.  I owe them for mush Apple help and would love 
>>> to give back.  In fact when my Mac Book showed up new in the box it was 
>>> these friends who helped with my first big problem.  that was... Finding 
>>> the darn start button.  That thing can be  really hard for a newbie to find!
>>> 
>>> Eric Caron
>>> 
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> <--- Mac Access At Mac Access Dot Net --->
> 
> To reply to this post, please address your message to 
> [email protected]
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> You can find an archive of all messages posted    to the Mac-Access forum at 
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