Hi: I had exacly the same problem and discovered, don't know how, that the IPhone drivers were not up to date. Then, I just followed the steps given by the help menue and was able to solve the issue. Regards.
> Subject: Re: iPhone not showing up in itunes > From: [email protected] > Date: Sun, 4 Dec 2011 10:26:41 -0500 > To: [email protected] > > Hi John, > > My friends have two macs and two iPhones and having the same problem on both > systems. I've pretty much ruled out it being a cable issue as iPhoto works. > Also strange that this was first noticed right after updating to Snow > Leopard. Both were running Leopard until recently. > > As they are all ready running the latest iTunes where do I send them to re > instal iTunes again? I've never reinstalled iTunes before just updated. > > These tips are greatly appreciated. > > Eric Caron > > On Dec 3, 2011, at 11:59 PM, John Gunn wrote: > > > Hello: > > > > I've heard of this kind of issue on a tech podcast and the fix was to > > re-install iTunes. > > > > When installing you won't have to worry about loosing data. > > > > John > > > > > > On Dec 3, 2011, at 6:56 PM, Eric Caron wrote: > > > >> Hello Listers, > >> > >> If anyone has had this happen I'd appreciate tips on how to get iTunes to > >> recognize the phone. > >> > >> The situation is that good friends of mine that often share iPhone tips > >> and help are now having the following problem > >> > >> > >> They updated to Snow Leopard from Leopard. Now when they plug in their > >> iPhone 4 to the computer iPhoto recognizes that a phone is there but in > >> iTunes it does not show up. I had them restart their computers and restart > >> their phones but it did not change the problem. > >> > >> Also we did google and looked on the Apple site but we didn't find a > >> answer. in most cases the help areas just assumed that when you plug in > >> the phone to the computer it will show up in devices. Nothing was > >> mentioned about what to do if that doesn't happen! > >> > >> I've bragged about how helpful this list is so I'm pushing the limits here > >> to see if I can help them. I owe them for mush Apple help and would love > >> to give back. In fact when my Mac Book showed up new in the box it was > >> these friends who helped with my first big problem. that was... Finding > >> the darn start button. That thing can be really hard for a newbie to find! > >> > >> Eric Caron > >> > >> <--- Mac Access At Mac Access Dot Net ---> > >> > >> To reply to this post, please address your message to > >> [email protected] > >> > >> You can find an archive of all messages posted to the Mac-Access forum at > >> either the list's own dedicated web archive: > >> <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> > >> or at the public Mail Archive: > >> <http://www.mail-archive.com/[email protected]/>. > >> Subscribe to the list's RSS feed from: > >> <http://www.mail-archive.com/[email protected]/maillist.xml> > >> > >> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus > >> and worm-free! > >> > >> Please remember to update your membership options periodically by visiting > >> the list website at: > >> <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> > >> > > > > <--- Mac Access At Mac Access Dot Net ---> > > > > To reply to this post, please address your message to > > [email protected] > > > > You can find an archive of all messages posted to the Mac-Access forum at > > either the list's own dedicated web archive: > > <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> > > or at the public Mail Archive: > > <http://www.mail-archive.com/[email protected]/>. > > Subscribe to the list's RSS feed from: > > <http://www.mail-archive.com/[email protected]/maillist.xml> > > > > The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus > > and worm-free! > > > > Please remember to update your membership options periodically by visiting > > the list website at: > > <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> > > <--- Mac Access At Mac Access Dot Net ---> > > To reply to this post, please address your message to > [email protected] > > You can find an archive of all messages posted to the Mac-Access forum at > either the list's own dedicated web archive: > <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> > or at the public Mail Archive: > <http://www.mail-archive.com/[email protected]/>. > Subscribe to the list's RSS feed from: > <http://www.mail-archive.com/[email protected]/maillist.xml> > > The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and > worm-free! > > Please remember to update your membership options periodically by visiting > the list website at: > <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to [email protected] You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/[email protected]/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/[email protected]/maillist.xml> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
