I never said uninstall iTunes, I said install, huge difference.

On Dec 3, 2011, at 11:53 PM, Bubba wrote:

> Maybe but have they check the connection to the computer and tried a
> different USB port? Have they tried using a different wire from the device
> to the computer? Have they tried this on another computer? I would do all
> this first before uninstalling iTunes then do that.  JST 
> 
> 
> Bubba
> [email protected]
> 
> 
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of John Gunn
> Sent: Saturday, December 03, 2011 11:59 PM
> To: Mac OSX & iOS Accessibility
> Subject: Re: iPhone not showing up in itunes
> 
> Hello:
> 
> I've heard of this kind of issue on a tech podcast and the fix was to
> re-install iTunes.
> 
> When installing you won't have to worry about loosing data.
> 
> John
> 
> 
> On Dec 3, 2011, at 6:56 PM, Eric Caron wrote:
> 
>> Hello Listers,
>> 
>> If anyone has had this happen I'd appreciate tips on how to get iTunes to
> recognize the phone.
>> 
>> The situation is that good friends of mine that often share iPhone tips
> and help are now having the following problem
>> 
>> 
>> They updated to Snow Leopard from Leopard.  Now when they plug in their
> iPhone 4 to the computer iPhoto recognizes that a phone is there but in
> iTunes it does not show up.  I had them restart their computers and restart
> their phones but it did not change the problem.
>> 
>> Also we did google and looked on the Apple site but we didn't find a
> answer. in most cases the help areas just assumed that when you plug in the
> phone to the computer it will show up in devices.  Nothing was mentioned
> about what to do if that doesn't happen!
>> 
>> I've bragged about how helpful this list is so I'm pushing the limits
> here to see if I can help them.  I owe them for mush Apple help and would
> love to give back.  In fact when my Mac Book showed up new in the box it was
> these friends who helped with my first big problem.  that was... Finding the
> darn start button.  That thing can be  really hard for a newbie to find!
>> 
>> Eric Caron
>> 
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