Wow. I was all set to send you some helpful hints, Bob, but MacDuff beat me to it. And then some. He's put a lot of effort into his research, so I won't duplicate it, but please follow his instructions to the letter and we'll see where that gets us.
I was under the impression, from an earlier post, that you were able to successfully connect from OS X, but that seems not to be the case (it's unlikely that both apps would be having the same non-resolving-host issue at the same time). Here's a simple test (after you follow MD's suggestions, of course): Connect manually through OS X's Internet Connect application and make sure you are connecting that way before launching your email app / browser. Keep the Internet Connect window open so you can see it. If the computer tries to start Classic in order to connect, something is screwy but we may have isolated the problem. Keep us posted and don't give up yet, Mitch. On 11/18/02 11:32 AM, " Mac Duff" <[EMAIL PROTECTED]> wrote: > Okay Bob. First, we have to separate the problems you are having. I DO NOT > USE SYMPATICO, so others who do PLEASE chime in! > > Problem 1) Connecting to the internet. You have been totally unable to > connect to the internet through Mac OS X. > > Problem 2) Importing bookmarks. > > Browsers and email applications not working would seem like A "Problem 3", > but these are actually a result of Problem 1. So, no matter how many web > browsers you try out, they won't work if your network settings are > improperly set. > > Possible solutions/suggestions: > > Problem 1 Connecting: > > Please answer each of these questions: > > 1) Are you running a version of Mac OS X that was pre-installed on your > iMac, or did you install it, yourself. I am not referring to an update of an > installed version; I'm talking a full install of OS X. So, the question is, > did YOU do a FULL install of OS X, yourself? Yes or no. > > 2) Do you use a DSL router to share your internet connection among more than > one computer, or is the DSL modem connected directly to your Mac? So, do you > use a router? Yes or No. > > 3) Did you go to the Sympatico URL I gave you in a previous post? Now, these > settings ONLY apply to a direct connection between the modem and the Mac. If > you use a router, I can't help you because I'm on cable... and neither will > Sympatico! They offer NO HELP in configuring routers, either on-line or on > the phone. But anyway, here are the search results at Sympatico for the > word, "router": > http://www1.sympatico.ca/cgi-bin/search_custserv?keyword=Router Now, I > assume that your OS 9 internet settings are functional. This is the URL I > gave you for a single connection scenario: > http://www1.sympatico.ca/help/Software/osx.html As you will see and know by > now, there is no special software required by Sympatico to allow Mac OS X to > connect to the internet. If you were able to connect to the internet in OS X > by booting your good old Sympatico Access Manager, then what you're actually > doing is causing OS X to launch it's OS 9 emulation mode to allow your OS 9 > Sympatico Access Manager to connect. So, even though you are booted into OS > X, it's your old OS 9 settings that are connecting to Sympatico via OS X's > Classic mode. You're not REALLY connecting to the internet ia OS X, this > way. Confirming your OS X settings will hopefully solve this. So, did you > confirm and or configure OS X's Network settings as the instructions on this > page directs http://www1.sympatico.ca/help/Software/osx.html ? Yes or no. > > That's enough for now. No use in getting into browsers until we get OS X > connected to your Sympatico account. > > > MacDuff > -- Mac Canada is sponsored by <http://lowendmac.com/> and... Shop Canadian, visit Mantek Services <http://www.mantek.mb.ca> Low Prices That Will Keep YOU and Your MAC Smiling Support Low End Mac <http://lowendmac.com/lists/support.html> Mac Canada info: <http://lowendmac.com/lists/mac-can.shtml> Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/mac-canada%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
