Thanks Mitch I'll try connecting manually. Here is my response to MacDuff: Hello MacDuff Thanks for your prompt reply. 1) I've tried Netscape Communicator and Mozilla 2) I'm certain my settings are correct. 3) How do I tell if my OS X compatible programme is in the OS X mode and not in Classic? Bob
>Wow. I was all set to send you some helpful hints, Bob, but MacDuff beat me >to it. And then some. He's put a lot of effort into his research, so I won't >duplicate it, but please follow his instructions to the letter and we'll see >where that gets us. > >I was under the impression, from an earlier post, that you were able to >successfully connect from OS X, but that seems not to be the case (it's >unlikely that both apps would be having the same non-resolving-host issue at >the same time). Here's a simple test (after you follow MD's suggestions, of >course): Connect manually through OS X's Internet Connect application and >make sure you are connecting that way before launching your email app / >browser. Keep the Internet Connect window open so you can see it. If the >computer tries to start Classic in order to connect, something is screwy but >we may have isolated the problem. > > >Keep us posted and don't give up yet, > >Mitch. > > >On 11/18/02 11:32 AM, " Mac Duff" <[EMAIL PROTECTED]> wrote: > >> Okay Bob. First, we have to separate the problems you are having. I DO NOT >> USE SYMPATICO, so others who do PLEASE chime in! >> >> Problem 1) Connecting to the internet. You have been totally unable to >> connect to the internet through Mac OS X. >> >> Problem 2) Importing bookmarks. >> >> Browsers and email applications not working would seem like A "Problem 3", >> but these are actually a result of Problem 1. So, no matter how many web >> browsers you try out, they won't work if your network settings are >> improperly set. >> >> Possible solutions/suggestions: >> >> Problem 1 Connecting: >> >> Please answer each of these questions: >> >> 1) Are you running a version of Mac OS X that was pre-installed on your >> iMac, or did you install it, yourself. I am not referring to an update of an >> installed version; I'm talking a full install of OS X. So, the question is, >> did YOU do a FULL install of OS X, yourself? Yes or no. >> >> 2) Do you use a DSL router to share your internet connection among more than >> one computer, or is the DSL modem connected directly to your Mac? So, do you >> use a router? Yes or No. >> >> 3) Did you go to the Sympatico URL I gave you in a previous post? Now, these >> settings ONLY apply to a direct connection between the modem and the Mac. If >> you use a router, I can't help you because I'm on cable... and neither will >> Sympatico! They offer NO HELP in configuring routers, either on-line or on >> the phone. But anyway, here are the search results at Sympatico for the >> word, "router": >> http://www1.sympatico.ca/cgi-bin/search_custserv?keyword=Router Now, I >> assume that your OS 9 internet settings are functional. This is the URL I >> gave you for a single connection scenario: >> http://www1.sympatico.ca/help/Software/osx.html As you will see and know by >> now, there is no special software required by Sympatico to allow Mac OS X to >> connect to the internet. If you were able to connect to the internet in OS X >> by booting your good old Sympatico Access Manager, then what you're actually >> doing is causing OS X to launch it's OS 9 emulation mode to allow your OS 9 >> Sympatico Access Manager to connect. So, even though you are booted into OS >> X, it's your old OS 9 settings that are connecting to Sympatico via OS X's >> Classic mode. You're not REALLY connecting to the internet ia OS X, this >> way. Confirming your OS X settings will hopefully solve this. So, did you >> confirm and or configure OS X's Network settings as the instructions on this >> page directs http://www1.sympatico.ca/help/Software/osx.html ? Yes or no. >> >> That's enough for now. No use in getting into browsers until we get OS X >> connected to your Sympatico account. > > >> >> MacDuff >> > > >-- >Mac Canada is sponsored by <http://lowendmac.com/> and... > >Shop Canadian, visit Mantek Services <http://www.mantek.mb.ca> > Low Prices That Will Keep YOU and Your MAC Smiling > > Support Low End Mac <http://lowendmac.com/lists/support.html> > >Mac Canada info: <http://lowendmac.com/lists/mac-can.shtml> >Send list messages to: <mailto:[EMAIL PROTECTED]> >To unsubscribe, email: <mailto:[EMAIL PROTECTED]> >For digest mode, email: <mailto:[EMAIL PROTECTED]> >Subscription questions: <mailto:[EMAIL PROTECTED]> >Archive: <http://www.mail-archive.com/mac-canada%40mail.maclaunch.com/> > > >--------------------------------------------------------------- >>The Think Different Store >http://www.ThinkDifferentStore.com >--------------------------------------------------------------- -- Mac Canada is sponsored by <http://lowendmac.com/> and... 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