Date sent:              Mon, 21 Mar 2005 07:23:18 -0500
From:                   Gretchen Summers <[EMAIL PROTECTED]>
>
> For some reason our Dell, running XP, suddenly won't shut down.  I
> have to hold in the power button to get it to do so.  I suspect some
> application running in the background that won't quit might be the
> culprit.  Can anyone suggest a way to resolve this?

If you were running an older version of Windows (9x/Me), I'd say give it 
the three-fingered salute (Ctrl-Alt-Del) which would open the Close 
Program window, select an item and hit End Task, then try again to shut 
down. Repeat as necessary until you get the right one. But I tried that 
on an XP machine once and couldn't figure out what to try. (I'm posting 
this for anyone who may have this kind of problem with 9x/Me.)

I presume that no one has installed anything in the last few days (which 
would lead to a likely culprit) right? And have you done a virus scan and 
spyware scan (with updated definitions)?

An alternate way of doing what I've described above is by using the "PC 
Magazine" utility "End It All". I use it a lot to minimize memory use for 
tasks such as CD burning. There are two versions of this program, and I 
have 'em both--the original EndItAll is a lot more conservative as to 
what it'll expose for shutting down, so I'd recommend you try that one 
first instead of EndItAll2. Just select what you do and don't want it to 
shut down, then hit the "end it all" button. It's a one-shot deal; 
everything will reload next time you boot, so you don't lose anything. It 
also gives you the flexibility to try different things so you can 
identify what's causing the problem and then uninstall it.

I'll email you off-list with zip files of the two programs. 

Later on,
Mike


-- 
I'm a MUGWump: My "MUG" is on the Mac side of the fence (since mid-2002), and 
my "Wump" is on the PC side (since 1989). I've been on the trailing edge of 
computer technology since 1987 and love it! [P.S.] Due to limitations on this 
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