I doubt the source of the problem will show up in the running programs list,
most likely it's a running process. Try bringing up the task manager and
get a screen shot of the processes or write the list in here. I might recognise
some of the processes as I've had problems with my system not shutting down
before (sometimes power management issues, sometimes something running in
the background that wouldn't quit).

>-- Original Message --
>Reply-To: "Mac-N-DOS List" <mac-n-dos@mail.maclaunch.com>
>To: "Mac-N-DOS List" <mac-n-dos@mail.maclaunch.com>
>Date: Tue, 22 Mar 2005 22:16:06 -0500
>From: Brian Futrell <[EMAIL PROTECTED]>
>Subject: Re: PC won't shut down
>Gretchen Summers wrote:
>> I have used a spyware diagnostic tool, which in the past did find some
>> programs which it said were spyware.  I have a problem paying for the
>> removal tool which most require.
>> When it is shutting down, the icons disappear from the menu bar at the
>> bottom, and then it just stops.  If I try to launch something, it
>> tells me it is in the process of shutting down, but nothing happens. 
>> Then if I try to shut down a second or third time, it doesn't appear
>> to do anything.  It's not really frozen because I can use the mouse,
>> etc.  I never get the "you can now turn off your computer" message,
>> but I never did before.  It would just shut down.
>> On Tue, 22 Mar 2005 00:07:58 -0500, Brian Futrell <[EMAIL PROTECTED]>
>>>As far as what I have used to scan for spyware, Spybot: Search and
>>>Destroy and Ad-Aware seem to work OK for me.  They are both free for
>>>personal use.  MS is supposed to have a Malicious Software Removal Tool
>>>for XP, but I haven't tried it yet.
>>>When your are shutting down, does it seem to freeze when shutting down,
>>>or does it display the message that You can now turn off the computer?
>Ad-Aware and SpyBot are both free for scanning and removal of spyware.
>For the shutting down problem I agree with others on this list that you

>may need to press Ctrl-Alt-Del and view the running applications.
>Depending on how old the computer is, the computer would display the 
>message 'You can now turn off your computer'.  This was true with 
>computers with AT power supplies and older ATX systems that did not have
>ACPI configured properly.
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