In a message dated 12/26/02 9:33:15 PM, dcrutcher at loumag.com writes: << We are standing by, ready to help. >>
:-)...I knew I could count on you guys :-) Let's see if I can give you some of the information you need. The Cable rep on the phone made it clear that this was a "self-install" and that the installer would only bring me the modem, well the did get it out of the box and plug in into the wall for me! I hooked up the rest. I did install the software and can get as far as, when I click the "Service Activator" I get the message A Connection to the server could not be established. Please make sure the modem is connected to both the computer and the cable, and that the cable modem is powered on. All connections have been checked, (I am using an Eternet connection because the modem says that USB is not supported for Mac OS )and modem is powered up. The Cable Activity light on the Box is blinking...there never has been a solid light. The TCP/IP settings are: Connect via: Ethernet (I changed it from AOL Link Enhanced) The Cable Tech Support told me to choose: Using BootP Server In the Control panel under Modem: Connect via: Internal modem (no other Choice) and Apple Internal 56K Modem is chosen from the list. The RCA Broadband is not listed in the choice list. I got a second CD in the box with the modem that the installer told me to install if I needed it. Well, I would think that the drivers would be on there...but no, it is the Manuals, xtras, acrobat installer and the icon for RCA Broadband only has, "About My cable Modem", "Application Software" and "About RCA" on it. Definitely no drivers on the CD. Thanks again, Mary Kaye | The next meeting of the Louisville Computer Society will | be January 28. The LCS Web page is <http://www.kymac.org>.
