Hi Mike,

Based on my experience, you're an exception to the case.  I believe 
Insightbb to be pretty rock solid. I'm sure others will chime in with 
their opinions though.

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Ward Oldham, MacDude
MacTown
1041 Bardstown Road
Louisville, KY  40204
502-485-1243
ward at mactown.us




On Wednesday, January 1, 2003, at 12:01  PM, michaelphoto at att.net wrote:

> Marta, thanks for including a phone number other than the usual for 
> Insight, as
> my experience has been since I had cable modem installed in September, 
> I have
> had to call them several times for problems with connection, ect.I 
> would be very
> hesitant to switch to them for the local phone service, based on the 
> performance
> of the broadband service. Thanks again, Mike Robertson
>> Recently somebody asked about the Insight modems. I am in the process 
>> of
>> switching to Insight Cable. The modem is free, that is,  it is on 
>> eternal
>> loan, I guess as long as the company doesn't fold or you kick the 
>> bucket or
>> switch. The installation is free, that is ?? hey bring it into the 
>> house. You
>> have to do your own hookup to the computer. There is a deal that 
>> allows you
>> to get three months for less - the usual bait, and then there is this 
>> package
>> deal where you take it all from them, cable, telephone and internet , 
>> there
>> are a few extras. I spoke with Sharah at 357-4451 - not the regular 
>> customer
>> number, there you get all that automated stuff. She was all right, 
>> gave me
>> her full attention and checked numerous things out ( 1 1/2 hours). It 
>> was
>> pretty helpful. Although I don't know whether you get that attention 
>> when
>> they have hooked you.
>> Marta , former Heinzelm??nnchenk??nigin of Mod.Langs.at UofL.
>>
>>
>> | The next meeting of the Louisville Computer Society will
>
>> | be January 28. The LCS Web page is <http://www.kymac.org>.
>
>
>
> | The next meeting of the Louisville Computer Society will
> | be January 28. The LCS Web page is <http://www.kymac.org>.
>
>

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