I've had insightbb service (then @home service) since May 1999 and I can only remember one lengthy outage. That one was last year and lasted for about five days. No other outages were for more than an hour or so.
That works out to about 99.6% available. Hopefully, a five days outage will not repeat itself any time soon and the availability will closely approach 100%. In 1999 you could lease, lease to buy or purchase the modem and they did the installation. Modems then cost $200 and installation charges were extra. Scheduling the installation was a big pain. I haven't had to contact the local office for any reason in several years but my previous experiences with them makes me very reluctant to switch my local phone service. My $.02 worth. Happy new year to all, Bill King on 01/01/03 12:01, michaelphoto at att.net at michaelphoto at att.net wrote: > Marta, thanks for including a phone number other than the usual for Insight, > as > my experience has been since I had cable modem installed in September, I have > had to call them several times for problems with connection, ect.I would be > very > hesitant to switch to them for the local phone service, based on the > performance > of the broadband service. Thanks again, Mike Robertson | The next meeting of the Louisville Computer Society will | be January 28. The LCS Web page is <http://www.kymac.org>.
