Bill, I am one of those people that simply can’t stand AT&T…I fight with them ALL the time, AND just last night I had to call because my U-Verse bill had jumped from $76.00 a month to $125.00…since I fight with them every couple months I think they are a bit scared of me for I am not pleasant when talking to them…
I am locked in for another year, the “low” price was for only one year (which they didn’t explain at the time I purchased) AND the amount they quoted me to add Direct TV to the home phone and internet turned out to be $60.00 a month lower than the what I was billed…I went back in every month for at least 4 months….They were starting to loth seeing me drive in the lot. As far as service, it’s as good or a little better than the previous DSL line, my speed isn’t great at all…I ONLY keep them because in my work I HAVE to have a backup for data I need so if Specrum is down I have U-Verse as a backstop, if they both are down I have Hughes Satellite as a failsafe…now talk about SLOW… Johnathan did mention that AT&T had run fiber in front of his house, and I think he could get 1 gig up and down for something in the $80’s per month…that’s only because of the Google Fiber threat and we in Indiana won’t have any other choice… Lots of luck, for I also just had Specrum raise my prices and I went Postal on them as well and got it down to a $4.00 a month increase instead of the $30.00 or so they were going to raise me….. John > On Dec 14, 2016, at 10:00 PM, Bill Rising <[email protected]> wrote: > > Hi all, > > I just got my latest TWC/Spectrum bill, and lo and behold, it was 30% higher > than the month before, and included a sports programming fee, an extra DVR > service charge, an extra charge for a settop box that my wife was told was > free [1] when she got it. > > Anyways, all in all, if I pay this highway robbery [2], I'll end up paying > nearly $2,000/year for internet and TV [3]. > > I started my usual routine of planning the annual call to ask why loyal > customers get screwed while new customers get cheap prices, only to find out > that Spectrum has eliminated all packages close to what I have, and going for > separate services would be $5 less per month. > > Thus, I figure I need to threaten to leave for the Uverse/DirectTV world. BUT > before I do this, I want to be sure that the threat is real. What I found was: > I can get channels similar to what I have now. > I can get 1/2 of the download speed(!): 24Mbps vs. 50 Mbps > for (supposedly) $110/mo. > The UVerse offers on line claim equipment fees for up to 4 rooms, HD > DVR service, Wi-Fi gateway 'to my devices', all for free. If this is the > case, then including taxes, the bill should be about $115/month instead of > TWC's $164/month. > > Here are the questions for this group: > > Earlier indications seem to say that the UVerse internet 'experience' is > crap (bad modems, slow speed, etc.) Is it crap or not that bad? > > When AT&T claims that the above-mentioned services are free, are they truly > free, or are there things like the rental-car companies have, with recovery > fees and CEO bonus fees and keep-my-cousin-employed fees? How close is > $110/month to the truth? [4] > > If UVerse is crappy and TWC is thieving, does anyone have any other > suggestions. The one sticking point is including lots of sports channels for > my wife. > > Thanks for any tips, > > Bill > > [1] I guess for a year? > [2] Monopoly robbery? > [3] So, nearly my property taxes for supporting things like roads, schools, > and other things far less frivolous. > [4] In this post-truth world._______________________________________________ > MacGroup mailing list > Posting address: [email protected] > Archive: <http://www.mail-archive.com/[email protected]/> > Answers to questions: <http://erdos.math.louisville.edu/macgroup/> _______________________________________________ MacGroup mailing list Posting address: [email protected] Archive: <http://www.mail-archive.com/[email protected]/> Answers to questions: <http://erdos.math.louisville.edu/macgroup/>
