John. Do you really call on them in person?
Wow! > On Dec 14, 2016, at 9:41 PM, John Robinson <[email protected]> wrote: > > Bill, > > I am one of those people that simply can’t stand AT&T…I fight with them ALL > the time, AND just last night I had to call because my U-Verse bill had > jumped from $76.00 a month to $125.00…since I fight with them every couple > months I think they are a bit scared of me for I am not pleasant when talking > to them… > > I am locked in for another year, the “low” price was for only one year (which > they didn’t explain at the time I purchased) AND the amount they quoted me to > add Direct TV to the home phone and internet turned out to be $60.00 a month > lower than the what I was billed…I went back in every month for at least 4 > months….They were starting to loth seeing me drive in the lot. > > As far as service, it’s as good or a little better than the previous DSL > line, my speed isn’t great at all…I ONLY keep them because in my work I HAVE > to have a backup for data I need so if Specrum is down I have U-Verse as a > backstop, if they both are down I have Hughes Satellite as a failsafe…now > talk about SLOW… > > Johnathan did mention that AT&T had run fiber in front of his house, and I > think he could get 1 gig up and down for something in the $80’s per > month…that’s only because of the Google Fiber threat and we in Indiana won’t > have any other choice… > > Lots of luck, for I also just had Specrum raise my prices and I went Postal > on them as well and got it down to a $4.00 a month increase instead of the > $30.00 or so they were going to raise me….. > > John > > >> On Dec 14, 2016, at 10:00 PM, Bill Rising <[email protected]> wrote: >> >> Hi all, >> >> I just got my latest TWC/Spectrum bill, and lo and behold, it was 30% higher >> than the month before, and included a sports programming fee, an extra DVR >> service charge, an extra charge for a settop box that my wife was told was >> free [1] when she got it. >> >> Anyways, all in all, if I pay this highway robbery [2], I'll end up paying >> nearly $2,000/year for internet and TV [3]. >> >> I started my usual routine of planning the annual call to ask why loyal >> customers get screwed while new customers get cheap prices, only to find out >> that Spectrum has eliminated all packages close to what I have, and going >> for separate services would be $5 less per month. >> >> Thus, I figure I need to threaten to leave for the Uverse/DirectTV world. >> BUT before I do this, I want to be sure that the threat is real. What I >> found was: >> I can get channels similar to what I have now. >> I can get 1/2 of the download speed(!): 24Mbps vs. 50 Mbps >> for (supposedly) $110/mo. >> The UVerse offers on line claim equipment fees for up to 4 rooms, HD >> DVR service, Wi-Fi gateway 'to my devices', all for free. If this is the >> case, then including taxes, the bill should be about $115/month instead of >> TWC's $164/month. >> >> Here are the questions for this group: >> >> Earlier indications seem to say that the UVerse internet 'experience' is >> crap (bad modems, slow speed, etc.) Is it crap or not that bad? >> >> When AT&T claims that the above-mentioned services are free, are they truly >> free, or are there things like the rental-car companies have, with recovery >> fees and CEO bonus fees and keep-my-cousin-employed fees? How close is >> $110/month to the truth? [4] >> >> If UVerse is crappy and TWC is thieving, does anyone have any other >> suggestions. The one sticking point is including lots of sports channels for >> my wife. >> >> Thanks for any tips, >> >> Bill >> >> [1] I guess for a year? >> [2] Monopoly robbery? >> [3] So, nearly my property taxes for supporting things like roads, schools, >> and other things far less frivolous. >> [4] In this post-truth world._______________________________________________ >> MacGroup mailing list >> Posting address: [email protected] >> Archive: <http://www.mail-archive.com/[email protected]/> >> Answers to questions: <http://erdos.math.louisville.edu/macgroup/> > > > _______________________________________________ > MacGroup mailing list > Posting address: [email protected] > Archive: <http://www.mail-archive.com/[email protected]/> > Answers to questions: <http://erdos.math.louisville.edu/macgroup/> _______________________________________________ MacGroup mailing list Posting address: [email protected] Archive: <http://www.mail-archive.com/[email protected]/> Answers to questions: <http://erdos.math.louisville.edu/macgroup/>
