May I ask as a side question how you manage to navigate the settings in gmail on the webpage? I find it next to impossible using Voiceover and Safari. I don't seem to be able to adjust the settings I wish nor can I understand the layout.
Thanks for any tips. Andrew On 12 May 2014, at 18:52, Tristan <[email protected]> wrote: > After trying your suggestions, I ended up calling Apple tech support. > I opened a screen sharing session with the senior advisor who deals > with mail issues. I jumped through several hoops, disabling and > reenabling "all mail" in the iMap setting on the Gmail website, > deleting and re-adding the account, and rebuilding the mailbox itself > a few times. > > They said that they get a call about this at least once a day, and > it's a known bug. The advisor pushed a note to the guys working on > Mavericks 10.9.3 beta and it should be fixed in the next release. > > After this, all my messages appeared under 'important'. About 13 > measly messages appeared under inbox, but the bulk of the 229,000 > message inbox appeared under the important label. > I went into my Gmail settings on the website, went to settings, > labels, then system labels. I unchecked 'important' and 'starred', > leaving the only item in the table checked as 'chats'. Then, I went to > system preferences > internet accounts, deleted the google account, > and re-added it. Now, I have about 15k messages under inbox. Given, it > does take a while to sync up, but I believe this fixed it. > > Right now, Mail is syncing with Gmail, slowly populating the inbox. It > seems to be working now (for the most part). > > I hope this helps anyone that runs into this problem on a later date, > and thanks to everyone who assisted me on list. > > Have a good day. > > On 5/12/14, Tim Kilburn <[email protected]> wrote: >> Hi, >> >> This link refers to the way that Gmail labels your messages and how that can >> cause issues. Gmail, for the most part, implements a purposely different >> iMap where messages are given labels for organizational reasons. That is, >> all messages have the AllMail label and those in your InBox are also given >> the InBox label. If you "move" any message from the InBox to, let's say, >> your "Action Items" mailbox, then the Inbox label is removed and an "Action >> Items" label is assigned to that message. As well, when you press the >> Delete key to get rid of a message, Gmail puts the Archive label on it. >> From a web-interface point of view, this is quite a good format as you can >> place multiple labels on one message, essentially saving the need to have >> duplicates when you wish a message to be in multiple locations. From a Mail >> client prospective, this is a little awkward and Apple's implementation was >> flawed at the initial stages of Mavericks. Gmail works well for me now with >> Mail so I'm assuming that things have improved in the way that Gmail and >> Apple Mail talk to each other. >> >> If these accounts are iMap accounts, I suggest that you delete them from >> your Mac then Quit out of Mail, then re-add them to see if it behaves >> better. I also still recommend that you look at your AllMail setting I >> mentioned in my earlier post first before you attempt the delete/re-add >> process. >> >> HTH. >> >> Later... >> >> Tim Kilburn >> Fort McMurray, AB Canada >> >> On May 12, 2014, at 9:29 AM, Tristan <[email protected]> wrote: >> >>> Hi again, >>> >>> I found this link >>> https://discussions.apple.com/message/23683332#23683332 >>> Apparently this is a longstanding bug in Mavericks (although the first >>> post is from November of last year, so that may be wrong). >>> >>> On 5/12/14, Tristan <[email protected]> wrote: >>>> Hi Tim, >>>> Thanks for the very descriptive help. I tried getting rid of the rules >>>> (it seems there was only a rule to color Apple News posts, which >>>> probably was default). I also turned off junk filtration just to see >>>> if that could be messing with it somehow, and that failed. I then >>>> tried utilizing the mouse as you suggested, and the folders >>>> inbox/google and inbox/iCloud are both still empty. Something of note, >>>> however, is that I found a folder named 'archives'. Going to archives, >>>> and then Google, yields several thousand messages, starting yesterday >>>> and going back a while. I was even able to find this thread in the >>>> archive, but it didn't show your response, most likely because it was >>>> recent. Junk mail still has about 70 things, but these are -all- spam, >>>> collected over the years under my Gmail account. >>>> There is a vertical splitter inbetween the mailboxes table and mail >>>> grouping. Could this have anything to do with it? Interacting it and >>>> sliding it up and down just speaks percentages, though I'm not sure of >>>> what exactly. Bringing it all the way down to 0% then says 'none' and >>>> doesn't allow me to change it any higher until I close and reopen >>>> mail. >>>> >>>> Thanks in advance. >>>> >>>> On 5/12/14, Tim Kilburn <[email protected]> wrote: >>>>> Hi, >>>>> >>>>> I'd first confirm in your Mail Preferences that there aren't any rules >>>>> automatically moving messages elsewhere, both in the Junk pane and in >>>>> the >>>>> Rules pane. Also, make sure that your Cursor Tracking is not >>>>> accidentally >>>>> turned off as that can cause very frustrating issues. Beyond that, you >>>>> should Interact with the Mailboxes list if it is visible, navigate to >>>>> the >>>>> InBox section of that list and to the mail account you wish to check, >>>>> press >>>>> VO-cmd-f5 to route the mouse to the VO location, press VO-shift-space >>>>> to >>>>> perform a virtual mouse-click, then try to navigate over to the >>>>> Messages >>>>> table with VO-j or any other method that works for you. If there are >>>>> still >>>>> no messages appearing, let us know and include details of your process >>>>> similar to your original post. >>>>> >>>>> Later... >>>>> >>>>> Tim Kilburn >>>>> Fort McMurray, AB Canada >>>>> >>>>> On May 11, 2014, at 7:40 PM, Tristan <[email protected]> wrote: >>>>> >>>>>> Hi, >>>>>> >>>>>> I can't seem to get voiceover to read the table of messages in the >>>>>> default mail application. I have selected the mailbox in the mailboxes >>>>>> table, and then have attempted either navigating to the messages group >>>>>> of just hitting ctrl+option+j to jump directly there. No dice. I know >>>>>> the messages are there, because if I go all the way to the bottom >>>>>> where it says "Mailboxes action menu button," click "get info" and >>>>>> then go once again to the bottom and activate the show messages >>>>>> button, they occasionally show up. >>>>>> >>>>>> I'm pretty sure this is just something to do with views or something >>>>>> else. I have an iCloud folder under inbox, as well as a Google >>>>>> folder; both corresponding to my iCloud e-mail and my gmail account, >>>>>> respectively. Neither seem to show, though I do have about 80 messages >>>>>> that I can read just fine under junk mail. >>>>>> The messages section says "messages column group." I interact with it, >>>>>> then hear a sort by date button. Going forawrd yields an empty table >>>>>> (where the messages -should- be) >>>>>> >>>>>> I've googled all over and can't seem to find anyone else with this >>>>>> issue. Any recommendations? >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups >>>>>> "MacVisionaries" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>> an >>>>>> email to [email protected]. >>>>>> To post to this group, send email to [email protected]. >>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups >>>>> "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an >>>>> email to [email protected]. >>>>> To post to this group, send email to [email protected]. >>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. 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