http://vip.chowo.co.uk/wp-content/uploads/jaws/Google-Mail-Basic-HTML-Guide.html the address listed above is a website that gives a very thorough explanation of the Gmail webmail system. It is written from the JAWS screen reader point of view, but it is easily transferred to VoiceOver usage. It explains the layout of the gmail interface and does so in great detail. If you spend some time reading this tutorial and navigating the gmail webmail interface as you go, you'll be an expert in gmail web mail in no time.' If the address doesn't show up as a clickable link, just copy and paste the address into safari's address bar.
On May 12, 2014, at 2:01 PM, Andrew Lamanche <[email protected]> wrote: > May I ask as a side question how you manage to navigate the settings in gmail > on the webpage? I find it next to impossible using Voiceover and Safari. I > don't seem to be able to adjust the settings I wish nor can I understand the > layout. > > Thanks for any tips. > > Andrew > On 12 May 2014, at 18:52, Tristan <[email protected]> wrote: > >> After trying your suggestions, I ended up calling Apple tech support. >> I opened a screen sharing session with the senior advisor who deals >> with mail issues. I jumped through several hoops, disabling and >> reenabling "all mail" in the iMap setting on the Gmail website, >> deleting and re-adding the account, and rebuilding the mailbox itself >> a few times. >> >> They said that they get a call about this at least once a day, and >> it's a known bug. The advisor pushed a note to the guys working on >> Mavericks 10.9.3 beta and it should be fixed in the next release. >> >> After this, all my messages appeared under 'important'. About 13 >> measly messages appeared under inbox, but the bulk of the 229,000 >> message inbox appeared under the important label. >> I went into my Gmail settings on the website, went to settings, >> labels, then system labels. I unchecked 'important' and 'starred', >> leaving the only item in the table checked as 'chats'. Then, I went to >> system preferences > internet accounts, deleted the google account, >> and re-added it. Now, I have about 15k messages under inbox. Given, it >> does take a while to sync up, but I believe this fixed it. >> >> Right now, Mail is syncing with Gmail, slowly populating the inbox. It >> seems to be working now (for the most part). >> >> I hope this helps anyone that runs into this problem on a later date, >> and thanks to everyone who assisted me on list. >> >> Have a good day. >> >> On 5/12/14, Tim Kilburn <[email protected]> wrote: >>> Hi, >>> >>> This link refers to the way that Gmail labels your messages and how that can >>> cause issues. Gmail, for the most part, implements a purposely different >>> iMap where messages are given labels for organizational reasons. That is, >>> all messages have the AllMail label and those in your InBox are also given >>> the InBox label. If you "move" any message from the InBox to, let's say, >>> your "Action Items" mailbox, then the Inbox label is removed and an "Action >>> Items" label is assigned to that message. As well, when you press the >>> Delete key to get rid of a message, Gmail puts the Archive label on it. >>> From a web-interface point of view, this is quite a good format as you can >>> place multiple labels on one message, essentially saving the need to have >>> duplicates when you wish a message to be in multiple locations. From a Mail >>> client prospective, this is a little awkward and Apple's implementation was >>> flawed at the initial stages of Mavericks. Gmail works well for me now with >>> Mail so I'm assuming that things have improved in the way that Gmail and >>> Apple Mail talk to each other. >>> >>> If these accounts are iMap accounts, I suggest that you delete them from >>> your Mac then Quit out of Mail, then re-add them to see if it behaves >>> better. I also still recommend that you look at your AllMail setting I >>> mentioned in my earlier post first before you attempt the delete/re-add >>> process. >>> >>> HTH. >>> >>> Later... >>> >>> Tim Kilburn >>> Fort McMurray, AB Canada >>> >>> On May 12, 2014, at 9:29 AM, Tristan <[email protected]> wrote: >>> >>>> Hi again, >>>> >>>> I found this link >>>> https://discussions.apple.com/message/23683332#23683332 >>>> Apparently this is a longstanding bug in Mavericks (although the first >>>> post is from November of last year, so that may be wrong). >>>> >>>> On 5/12/14, Tristan <[email protected]> wrote: >>>>> Hi Tim, >>>>> Thanks for the very descriptive help. I tried getting rid of the rules >>>>> (it seems there was only a rule to color Apple News posts, which >>>>> probably was default). I also turned off junk filtration just to see >>>>> if that could be messing with it somehow, and that failed. I then >>>>> tried utilizing the mouse as you suggested, and the folders >>>>> inbox/google and inbox/iCloud are both still empty. Something of note, >>>>> however, is that I found a folder named 'archives'. Going to archives, >>>>> and then Google, yields several thousand messages, starting yesterday >>>>> and going back a while. I was even able to find this thread in the >>>>> archive, but it didn't show your response, most likely because it was >>>>> recent. Junk mail still has about 70 things, but these are -all- spam, >>>>> collected over the years under my Gmail account. >>>>> There is a vertical splitter inbetween the mailboxes table and mail >>>>> grouping. Could this have anything to do with it? Interacting it and >>>>> sliding it up and down just speaks percentages, though I'm not sure of >>>>> what exactly. Bringing it all the way down to 0% then says 'none' and >>>>> doesn't allow me to change it any higher until I close and reopen >>>>> mail. >>>>> >>>>> Thanks in advance. >>>>> >>>>> On 5/12/14, Tim Kilburn <[email protected]> wrote: >>>>>> Hi, >>>>>> >>>>>> I'd first confirm in your Mail Preferences that there aren't any rules >>>>>> automatically moving messages elsewhere, both in the Junk pane and in >>>>>> the >>>>>> Rules pane. Also, make sure that your Cursor Tracking is not >>>>>> accidentally >>>>>> turned off as that can cause very frustrating issues. Beyond that, you >>>>>> should Interact with the Mailboxes list if it is visible, navigate to >>>>>> the >>>>>> InBox section of that list and to the mail account you wish to check, >>>>>> press >>>>>> VO-cmd-f5 to route the mouse to the VO location, press VO-shift-space >>>>>> to >>>>>> perform a virtual mouse-click, then try to navigate over to the >>>>>> Messages >>>>>> table with VO-j or any other method that works for you. If there are >>>>>> still >>>>>> no messages appearing, let us know and include details of your process >>>>>> similar to your original post. >>>>>> >>>>>> Later... >>>>>> >>>>>> Tim Kilburn >>>>>> Fort McMurray, AB Canada >>>>>> >>>>>> On May 11, 2014, at 7:40 PM, Tristan <[email protected]> wrote: >>>>>> >>>>>>> Hi, >>>>>>> >>>>>>> I can't seem to get voiceover to read the table of messages in the >>>>>>> default mail application. I have selected the mailbox in the mailboxes >>>>>>> table, and then have attempted either navigating to the messages group >>>>>>> of just hitting ctrl+option+j to jump directly there. No dice. I know >>>>>>> the messages are there, because if I go all the way to the bottom >>>>>>> where it says "Mailboxes action menu button," click "get info" and >>>>>>> then go once again to the bottom and activate the show messages >>>>>>> button, they occasionally show up. >>>>>>> >>>>>>> I'm pretty sure this is just something to do with views or something >>>>>>> else. I have an iCloud folder under inbox, as well as a Google >>>>>>> folder; both corresponding to my iCloud e-mail and my gmail account, >>>>>>> respectively. Neither seem to show, though I do have about 80 messages >>>>>>> that I can read just fine under junk mail. >>>>>>> The messages section says "messages column group." I interact with it, >>>>>>> then hear a sort by date button. Going forawrd yields an empty table >>>>>>> (where the messages -should- be) >>>>>>> >>>>>>> I've googled all over and can't seem to find anyone else with this >>>>>>> issue. Any recommendations? >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups >>>>>>> "MacVisionaries" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>> an >>>>>>> email to [email protected]. >>>>>>> To post to this group, send email to [email protected]. >>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups >>>>>> "MacVisionaries" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>> an >>>>>> email to [email protected]. >>>>>> To post to this group, send email to [email protected]. >>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected]. >>>> To post to this group, send email to [email protected]. >>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
