Actually I got that same error the otherday, I ended up downloading he installer and then running it from within applications folder.
From: [email protected] [mailto:[email protected]] On Behalf Of Christine Grassman Sent: Sunday, 18 December 2016 2:07 PM To: [email protected] Subject: Re: On the brink of insanity trying to update OS 10.12.2 The saga continues. Oddly, Sierra was not in my “purchases,” so I searched for it and clicked Install, followed by Continue. Then I clicked Agree twice. Then a grid appeared with the message “You can’t upgrade this version because a newer version is installed.” Yet, “About This Mac” insists I have 10.12.1. I am at a loss. Christine On Dec 17, 2016, at 6:51 PM, Tim Kilburn <[email protected]<mailto:[email protected]>> wrote: Christine, Sounds like it's being less than cooperative for you. How about we try to download the entire Sierra installer from the AppStore then. When in the AppStore on your Mac, press cmd-4 to bring focus to your purchases. Sign in if needed. There should be a table with your list of purchases. Interact with it and see if Sierra is in there. If it is, then to the far right of that row should be an Install or Download button, press it. If for some reason, Sierra is not in your list of purchases, press cmd-f and enter Sierra in the resulting field, then press return. MacOS Sierra should be your first result in the Search Results. Locate the Install button within the info for MacOS Sierra and press it. If it says that you already have Sierra, press the "So What" button, oops, I mean the Continue button. If the download progress is not available in this screen, press cmd-4 again to bring up the Purchases scree and interact with the Other Purchases table, you should find the download progress in there. See if you have any more success this way. HTH. Later... Tim Kilburn Fort McMurray, AB Canada On Dec 17, 2016, at 16:39, Christine Grassman <[email protected]<mailto:[email protected]>> wrote: Tim, I did attempt to download the regular update directly from Apple, but it will not download completely. It has stopped at 34.9 MB, 36.6 mb, and 40.5 MB. I have downloaded other items with no problem. Christine On Dec 17, 2016, at 6:26 PM, Tim Kilburn <[email protected]<mailto:[email protected]>> wrote: Scott, Christine did say 10.12.2, so I'd assume that it's the MacOS that is causing the frustration. It sounds to me that the Installer log is confused. There are ways of editing the log, but it would probably be much easier simply to find the stand-alone installer for 10.12.2 on Apple's site. Download it, then run that installer to update your system. If you have problems, let us know. Later.. Tim Kilburn Fort McMurray, AB Canada On Dec 17, 2016, at 16:16, Scott Granados <[email protected]<mailto:[email protected]>> wrote: You do not update the IOS through the App Store. You go to settings, general, software update and then click install. YOu’ll.be<http://ll.be/> prompted for you pin, enter your pin and then wait a while, the file will download and you’ll click install. All will complete at that point on it’s own and it can take several minutes where the phone seems dead. Just leave it alone once it starts to install and be sure you’re plugged in. Hope that helps. On Dec 17, 2016, at 5:21 PM, Christine Grassman <[email protected]<mailto:[email protected]>> wrote: In a nutshell: My automatic update did not work, though I received a notification and authorized the download. I tried rebooting I tried manual downloading. I tried clearing my history and attempted downloading again. The only updates shown when I go to the update tab in the App Store are Pages and Numbers, which I downloaded weeks ago. Each time I hit “Update All” it soon says “no updates available” — and yet, moments later, 2 updates are again available. I am at a loss. :( Help! TIA. Christine P.S. I have an early 2014 11-inch MacBook Air running Sierra with 4 gigs. -- The following information is important for all members of the Mac Visionaries list. 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