Hi, I can’t think of a logical reason for Zoom to do that. It sounds to me like your system was just being cranky. Hopefully, the restart of the Mac will help with its attitude.
Later… Tim Kilburn Jamf Certified Tech Apple Teacher (with Swift Playgrounds Recognition) Fort McMurray, AB Canada On Jun 3, 2020, at 2:34 PM, 'Kawal Gucukoglu' via MacVisionaries <[email protected]> wrote: Please tell me if I turn voice over off then why would the person disappear although she could still hear me. I have updated zoom and I’ll disable those items. I’ll have to test zoom with someone to see if it’s OK soon. Thanks Tim. Have a good day as I know you tend to answer our questions when you are working. That is dedication. Everyone on this list should thank you as you help us so much. Kawal. > On 3 Jun 2020, at 20:05, 'Tim Kilburn' via MacVisionaries > <[email protected] <mailto:[email protected]>> > wrote: > > Hi, > > Yes, it’s possible that it is wrongfully counting the flute as problematic > background noise. In Advanced Audio settings, disable the first and second > items that are currently set to Auto. Hopefully, that helps. > > Later… > > > Tim Kilburn > Jamf Certified Tech > Apple Teacher > (with Swift Playgrounds Recognition) > Fort McMurray, AB Canada > > On Jun 3, 2020, at 12:23 PM, 'Kawal Gucukoglu' via MacVisionaries > <[email protected] <mailto:[email protected]>> > wrote: > > Hi Tim. > > Thanks for your prompt reply, really appreciated. > > I didn’t have a face time call at all. I’ll go into notifications and turn > the do not disturb off when I’m using zoom. > > The other thing was when I was playing my flute, (I was having a flute > lesson) the sound would cut out. When I talked it was OK. I have gone into > preferences but I am not sure what I should set in the audio settings. If > you could tell me what needs checking such as background noises, that will > help thank you. > > Kawal. > >> On 3 Jun 2020, at 19:07, 'Tim Kilburn' via MacVisionaries >> <[email protected] <mailto:[email protected]>> >> wrote: >> >> Hi, >> >> It sounds like a network glitch of some sort. There’s no issue with the >> Zoom app on the Mac related to this sort of thing that I’m aware of. Make >> sure that your Zoom app is up-to-date by opening the app, VO-m to the >> menubar, right to Zoom, then down to Check for Updates. The most current >> version is 5.05. Also, I suggest that you restart your Mac. It is possible >> that if you were receiving incoming FaceTime calls etc, this might affect >> the audio. You may wish to enable “do Not Disturb” while you’re on the Zoom >> session. You can do this by pressing VO-m-m, then VO-right to the >> Notification Centre, interact with the Notifications table and navigate to >> the first item in this table. It should have Do Not Disturb as an item. >> Interact with this item, and VO-space on the “Off” switch to toggle it to >> “On”. >> >> Later… >> >> >> Tim Kilburn >> Jamf Certified Tech >> Apple Teacher >> (with Swift Playgrounds Recognition) >> Fort McMurray, AB Canada >> >> On Jun 3, 2020, at 11:44 AM, 'Kawal Gucukoglu' via MacVisionaries >> <[email protected] <mailto:[email protected]>> >> wrote: >> >> Hi All. >> >> Today I had a zoom meeting and my audio kept cutting out. Also when I >> turned off voice over, the sound of the other person would disappear >> although they could hear me. Does anyone know what is going on as I had a >> zoom meeting yesterday and nothing like this happened. >> >> Tomorrow I’ll have to use my windows tablet as I can’t use my Mac until this >> problem is sorted. >> >> Hope someone can help. >> >> Thanks. >> >> Kawal. >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. 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