Hi,

I don’t know of any command to do that other than leaving and re-joining the 
session.  This sort of thing often happens if too many people have their mics 
left open.  When either the moderator mutes all participants other than 
themself, or the participants all mute their audio.  I’m not sure why it 
happens, but the audio begins to sound like people are using a badly configured 
auto-tune mic along with undertones of underwater.

Later…


Tim Kilburn
Jamf Certified Tech
Apple Teacher
(with Swift Playgrounds Recognition)
Fort McMurray, AB Canada

On Jun 4, 2020, at 7:53 PM, Karen Lewellen <[email protected]> wrote:

Asking as the  person managing these zoom meetings is using   Ios.
When we are having a board meeting combining some on video, and some like me  
on the phone, after about 90 minutes almost without fail, the audio starts  to 
ripple.  by which I mean everyone sounds as if they are under the sea.
Is there a simple command to refresh sound quality?
thanks,
Karen



On Wed, 3 Jun 2020, 'Tim Kilburn' via MacVisionaries wrote:

> Hi,
> 
> Yes, it’s possible that it is wrongfully counting the flute as problematic 
> background noise.  In Advanced Audio settings, disable the first and second 
> items that are currently set to Auto.  Hopefully, that helps.
> 
> Later…
> 
> 
> Tim Kilburn
> Jamf Certified Tech
> Apple Teacher
> (with Swift Playgrounds Recognition)
> Fort McMurray, AB Canada
> 
> On Jun 3, 2020, at 12:23 PM, 'Kawal Gucukoglu' via MacVisionaries 
> <[email protected]> wrote:
> 
> Hi Tim.
> 
> Thanks for your prompt reply, really appreciated.
> 
> I didn’t have a face time call at all.  I’ll go into notifications and turn 
> the do not disturb off when I’m using zoom.
> 
> The other thing was when I was playing my flute, (I was having a flute 
> lesson) the sound would cut out.  When I talked it was OK.  I have gone into 
> preferences but I am not sure what I should set in the audio settings.  If 
> you could tell me what needs checking such as background noises, that will 
> help thank you.
> 
> Kawal.
> 
>> On 3 Jun 2020, at 19:07, 'Tim Kilburn' via MacVisionaries 
>> <[email protected] <mailto:[email protected]>> 
>> wrote:
>> 
>> Hi,
>> 
>> It sounds like a network glitch of some sort.  There’s no issue with the 
>> Zoom app on the Mac related to this sort of thing that I’m aware of.  Make 
>> sure that your Zoom app is up-to-date by opening the app, VO-m to the 
>> menubar, right to Zoom, then down to Check for Updates.  The most current 
>> version is 5.05.  Also, I suggest that you restart your Mac.  It is possible 
>> that if you were receiving incoming FaceTime calls etc, this might affect 
>> the audio.  You may wish to enable “do Not Disturb” while you’re on the Zoom 
>> session.  You can do this by pressing VO-m-m, then VO-right to the 
>> Notification Centre, interact with the Notifications table and navigate to 
>> the first item in this table.  It should have Do Not Disturb as an item.  
>> Interact with this item, and VO-space on the “Off” switch to toggle it to 
>> “On”.
>> 
>> Later…
>> 
>> 
>> Tim Kilburn
>> Jamf Certified Tech
>> Apple Teacher
>> (with Swift Playgrounds Recognition)
>> Fort McMurray, AB Canada
>> 
>> On Jun 3, 2020, at 11:44 AM, 'Kawal Gucukoglu' via MacVisionaries 
>> <[email protected] <mailto:[email protected]>> 
>> wrote:
>> 
>> Hi All.
>> 
>> Today I had a zoom meeting and my audio kept cutting out.  Also when I 
>> turned off voice over, the sound of the other person would disappear 
>> although they could hear me.  Does anyone know what is going on as I had a 
>> zoom meeting yesterday and nothing like this happened.
>> 
>> Tomorrow I’ll have to use my windows tablet as I can’t use my Mac until this 
>> problem is sorted.
>> 
>> Hope someone can help.
>> 
>> Thanks.
>> 
>> Kawal.
>> 
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