Asking as the person managing these zoom meetings is using Ios.
When we are having a board meeting combining some on video, and some like
me on the phone, after about 90 minutes almost without fail, the audio
starts to ripple. by which I mean everyone sounds as if they are under
the sea.
Is there a simple command to refresh sound quality?
thanks,
Karen
On Wed, 3 Jun 2020, 'Tim Kilburn' via MacVisionaries wrote:
Hi,
Yes, it???s possible that it is wrongfully counting the flute as problematic
background noise. In Advanced Audio settings, disable the first and second
items that are currently set to Auto. Hopefully, that helps.
Later???
Tim Kilburn
Jamf Certified Tech
Apple Teacher
(with Swift Playgrounds Recognition)
Fort McMurray, AB Canada
On Jun 3, 2020, at 12:23 PM, 'Kawal Gucukoglu' via MacVisionaries
<macvisionaries@googlegroups.com> wrote:
Hi Tim.
Thanks for your prompt reply, really appreciated.
I didn???t have a face time call at all. I???ll go into notifications and turn
the do not disturb off when I???m using zoom.
The other thing was when I was playing my flute, (I was having a flute lesson)
the sound would cut out. When I talked it was OK. I have gone into
preferences but I am not sure what I should set in the audio settings. If you
could tell me what needs checking such as background noises, that will help
thank you.
Kawal.
On 3 Jun 2020, at 19:07, 'Tim Kilburn' via MacVisionaries
<macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>>
wrote:
Hi,
It sounds like a network glitch of some sort. There???s no issue with the Zoom
app on the Mac related to this sort of thing that I???m aware of. Make sure
that your Zoom app is up-to-date by opening the app, VO-m to the menubar, right
to Zoom, then down to Check for Updates. The most current version is 5.05.
Also, I suggest that you restart your Mac. It is possible that if you were
receiving incoming FaceTime calls etc, this might affect the audio. You may
wish to enable ???do Not Disturb??? while you???re on the Zoom session. You
can do this by pressing VO-m-m, then VO-right to the Notification Centre,
interact with the Notifications table and navigate to the first item in this
table. It should have Do Not Disturb as an item. Interact with this item, and
VO-space on the ???Off??? switch to toggle it to ???On???.
Later???
Tim Kilburn
Jamf Certified Tech
Apple Teacher
(with Swift Playgrounds Recognition)
Fort McMurray, AB Canada
On Jun 3, 2020, at 11:44 AM, 'Kawal Gucukoglu' via MacVisionaries
<macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>>
wrote:
Hi All.
Today I had a zoom meeting and my audio kept cutting out. Also when I turned
off voice over, the sound of the other person would disappear although they
could hear me. Does anyone know what is going on as I had a zoom meeting
yesterday and nothing like this happened.
Tomorrow I???ll have to use my windows tablet as I can???t use my Mac until
this problem is sorted.
Hope someone can help.
Thanks.
Kawal.
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